Hi ..
I have Implemented Avaya One-X Portal, the Application is running and now I can access from any PC and log on my user.
the Problem I have in Avaya 0ne-X Mobile, I installed the Avaya One-X Mobile preferred for IP Office from the Android Market and it connected and the status is Available, until now there is no problem.
the problem that i noted and need to solve it:
when the one-x mobile is operated, in the call facility i set it as a work phone, when i call my extension from any phone, just ring on my deskphone and on the avaya one-x portal user but on my one-x mobile not received any thing.
from one-x portal user when i accept the call there is no voice path between the called and calling party, when i call from my mobile to any extionsion or mobile, the same is happennig no voice established, another thing when i dial any number from one-x mobile the dialing is come from my extionsion number (deskphone).
Please can you advice me if How can I seperate from one-x mobile from deskphone but using the same extension number.
also why there is no voice path when call established ?
thank you for your support
Best Regards
I have Implemented Avaya One-X Portal, the Application is running and now I can access from any PC and log on my user.
the Problem I have in Avaya 0ne-X Mobile, I installed the Avaya One-X Mobile preferred for IP Office from the Android Market and it connected and the status is Available, until now there is no problem.
the problem that i noted and need to solve it:
when the one-x mobile is operated, in the call facility i set it as a work phone, when i call my extension from any phone, just ring on my deskphone and on the avaya one-x portal user but on my one-x mobile not received any thing.
from one-x portal user when i accept the call there is no voice path between the called and calling party, when i call from my mobile to any extionsion or mobile, the same is happennig no voice established, another thing when i dial any number from one-x mobile the dialing is come from my extionsion number (deskphone).
Please can you advice me if How can I seperate from one-x mobile from deskphone but using the same extension number.
also why there is no voice path when call established ?
thank you for your support
Best Regards