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We used a mulititech VOIP gateway to 4 digit dial into a vertical phone system. routing worked as should for our internal network calling. We have now swapped in a CiscoVG202 in place of the multitech unit and call routing is now utilizing outside Comcast network. Anyone see this before...

ZeroZeroOne I was thinking it is a routing issue now on trunk group 31 as well. On top of everything else going on at location where 8190 is, I am working off and trying to troubleshoot from another location that upgraded to Avaya aura system. Sincerely appreciate all your feedback and...

#1. yeah, I guess you can call the sound the turkey tone = meaning the call did not go thru. #2. list trace on station 8190 gets nothing. Which is very strange. I was confirming the DID situation, as the location where the station 8190 is located is under construction\demolition and ALOT of...

Thank you for posting back ZeroZeroOne. I did remove and recreate the station. #1. you are correct, 4-digit dialing from a station does not work. You hear a beep similar to a busy signal, stays the same if you stay on. #2. the list trace station feedback. X8190 being the problematic station...

the problematic number\station does not show up under the list call-forwarding command. the list trace station does not work. This may be due to the way we are set up. I am on an Aura system, used my phone to trace off of, and nothing logs when I call out on my phone. I have used the list...

I have a station (8410 phone) that is acting oddly. You cannot call the number, it will give beep sounds when calling into. You can call out with no problems; both to outside numbers and inside 4 digit dial numbers. Seems like the phone is programmed for like a Do Not Disturb...

I am not on a partner system. I am working on a Definity system. Thank you for the reply though. It is a 8410D phone and seems like dnd is activated. You can call out on the station, but when you try to call it, get a beeping tone...like dnd. I am assuming this is the problem, as it is only...

there is a number you can push on the phone to take it out of dnd? What is it? I have an older Avaya Definity system. It is like #2 or *2 ....or something like those key strokes?

How do I disable call forwarding from the main 18 button phone? When calling into the location, it rings busy and automatically forwards to another number. I have read feature code #4 is Call Forward - cancel. THis is not working. Any information on these older systems would be much...

After going out and investigating in person, the phone works the way desired. User error and did not convey situation properly. System is working the way ti was designed. thank you for the reply back Kyle555.

I just added a station to a pickup-group and it is not ringing when the other stations are called. A light flashes on the new station phone, but does not ring. The ringer works as when you call the station directly, it rings fine. Anyone with ideas? Is there a setting on the station to...

Here is an update to the incoming ghost calls situation. I did a trace out on the phone by dialing 800 444-4444, and it came back with information that I was on Verizon as 978 863-9858? I did this trace callout a few times and provides me with the same number as feedback...978 863-9858. This...

Switch Name: 1 Date: 3:13 pm TUE APR 14, 2015 IP DSP RESOURCE SUMMARY REPORT Meas DSP DSP Usage In Reg Out of Denied % % Out Hour Region Rscs (Erl) Peg Reg Peg Peg Blk of Srv 1400 1...

I have not tried removal of X8111 station and establishing another...to see if a 'bug' situation. I am hearing a modem, or dial tone attempting to dial, from the incoming ghost call. I did a list measurements ip dsp-resource summary. Populates with Hour 11 Region 1. DPS usage is 549.9...

I got a call come in on my phone X8360, and showed as the user at X8111....so, the bridged app. is working! I ran a trace on the problem station 8111 (that is receiving the ghost calls), and got below. List trace station 8111...

I am aware of the list trace station command. But, it times out after a while. How do you establish the trace to go for a long period of time?

Report back from user is that ghost calls still being received at X8111. I did not see anything show or pass thru my phone! ANY IDEAS HERE!!??

what i have tried to do...to chase down the ghost calls. The problematic station, receiving the sporadic ghost calls, is station 8111. I did a brdg-app Btn:1 Ext:8111 on the 4th button on the 3rd page on my station 8360. I called station 8111, from another phone and watched my X8360 window...

Does anyone think the root cause of this may be a cross wiring somewhere? Maybe a short in wiring (phone cabling in building)?

I have turned ACA back on for trunk 2. I want to see if this ACA is definitely linked to the "202" showing in window. ddog6601, I understand what you are saying, but if I see the call come into my phone (bridged 202), how can I trace it, if it is already in? I will just see the disconnect...