Avaya S8500

[mutantx]

I just added a station to a pickup-group and it is not ringing when the other stations are called. A light flashes on the new station phone, but does not ring.

The ringer works as when you call the station directly, it rings fine.
Anyone with ideas? Is there a setting on the station to indicate ringing when the others in group are called? Versus just flashing light.

 

[kyle555]

per button ring control on page 2 of the station form?

 

[mutantx]

After going out and investigating in person, the phone works the way desired. User error and did not convey situation properly. System is working the way ti was designed. thank you for the reply back Kyle555.