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I've been slamming my head on the wall on this one...I'm not a cable expert, so any help is appreciated. I'm dealing with these 110 blocks: http://www.commscope.com/catalog/enterprise/product_details.aspx?id=24532 The setup. Cat 5e cables from desks to 110 block. First 4 rows of the 110 are...

I'm late to the party but just now dealing with this. Here is the exact email that we received from microsoft on this problem: Any user that has UM has to have his mailbox located in the same site, ie if on prem you have to use the on prem UM server, if in cloud, you have to use the cloud UM...

Here's how I have it setup: User Shortcode Dial *67 TN (Blank) Feature Dial Line Group ID ARS you created in the ARS: Code: TN Feature Line Group ID 1N; 1NSW Dial 5 (my main default is 5) N; NSW Dial 5 (my main...

To reiterate what kwing112000 said; I just tested a user shortcode of *67 that lead to an Alternate ARS that had 1NSW or NSW in the number field and it showed up as "Private Number

I guess I should answered your question a little better. This is in regards to Redsky. Once you sign up with them, they give you an online portal to manage the accounts. How it works: for any number you want to put on E911 you'll set an ARS entry that calls out to a DID they give you. (I...

Our Company uses Redsky for our VPN phone users and we've never had an issue.

Thanks for the input, Tommy. Here's the problem and the solution I found: The site is in a very remote in-the-middle-of-nowhere location using analog lines. The main number is a HG. They wanted to be able to forward calls during the weekends to their cell phones so I programmed 2 buttons. Take...

Thanks for the reply. So there's no possible way to do this with a shortcode on embedded? I understand upgrading to preferred would make life easier, but not the route they want with this site.

I've been banging my head on this for a few.. I'm not sure if the format is wrong and that's the problem or not, here's what I have: *60 Voicemail ON "HGTest123" *61 Voicemail OFF "HGTest123" I've tried "HGTest123" ~~ "?"HGtest123 ~~ HGTest123 etc. I am part of the HuntGroup that I'm trying...

We have 5 different sites like this (all small middle of no where locations) all are setup "cookie cutter" for ease of use. I don't have any problems calling any of the other sites (all setup same way with analog/embedded) so I don' think it's something from our SIP provider. I think it's on...

Another twist in the plot... When calling from a cell phone the calls go directly through. The land line I'm calling out of is using SIP

Unfortunately I can't test it as of now but will be traveling out there next week. I was thinking it was a provider issue, but wanted to confirm it. Thanks for the help, I will update with my findings.

Forgot to mention, the 50% of the time it does work, but still rings 2 times then pauses before I see it in SSA/Monitor. It never shows up immediately.

Hello, Trying to figure out an odd problem. I have a site 8.1 with embedded voicemail (Yeah I know) and calls are only reaching the phone system half the time. I have SSA and monitor running to see if anythings coming through. It will ring twice, pause for about 8 seconds of silence then ring...

Gunnaro Star for you. Good idea and well written/explained I have no need for this but I am going to try it just for the heck of it,as it may help me for other future (similar) endeavors.

I hear ya.... we put in the format of ID:10t

hah, hate when that happens. The simplest thing is the solution. Have a star for posting the solution to the problem.

Star given amriddle01 ~ that's a damn good idea.

Try to Set the account code as 10777 and leave the CLI blank.

Under IIS6 Manager check your SMTP Virtual server for any errors. Stop and restart that, stop and restart services and let us know results. I had a similar issue in the past and this solved it for me.