Hello,
I am working on an IP Office 500 with 7.0 software. I currently have an auto attendant setup to answer all 4 phone lines from the hours of 8a.m. to 6p.m. and have the time profile setup and it works great. I am having an issue setting the system up to forward all calls to the 4 lines to...
Hello,
I am looking to make some changes to a Toshiba Strata CIX40 System. I would like to set it up that when someone calls in after hours (5pm-9am) it automatically forwards the call right away to 203-xxx-xxxx. I am not sure where to start and any help would be greatly appreciated. I have...
Hi Tommy,
I setup the options you mentioned but it only rings extension 10 if i plug a phone into extension 14 and activate DND. otherwise it just rings 14 then says they are unavailable. Doesnt even let me leave a message. Any thoughts?
Thank you Tommy, It must be a 4 port because i was able to create extension 14 and it has a mailbox. How to setup Ext. 14 with call coverage to extension 10? And how do i check extension 14's messages from extension 10? Thank you very much
It has a voicemail messaging card in the main processor card. That is the only blade in the cabinet. If you need more information on voicemail, let me know. I have remote access to the system and i can go to my office to check the physical card itself if needed. I think it is probably the most...
It sounds like QS cannot locate the updated database file so its loading blank buttons. Is the updated database in the same exact location as the previous database file? Is the new database file name identical to the old one?
Hello,
I have a partner 18d ACS7 with remote access card and voicemail programming card. There is 2 phone line and a call on either line hits the auto attendant and they can press extension 10, 11, 12 or 13. Those 4 extensions have actual handsets. I want to add an extension 14. I am not going...
Thanks for the response sbcsu. I know about calling my provider and removing the line from the hunt group, but how do I forward a line directly to the auto attendant using the CIX40? I have access to programming through Toshiba Network E-Manager. Any help would be appreciated.
Hello i have a Toshiba CIX40 with 5 phone lines plugged into it. Everything is working fine. The lines are configured as a hunt group and rollover to each other. They all ring the office phones for 6 rings and then play the auto attendant if we don't answer. I would like to take line 6 (the last...
Hello,
I have an IP406V2 and it has an ATM4 card with 4 analog lines plugged into it. I am having trouble accessing an outside line when there is another phone on an outside call. If my salesman is on the phone nobody else in the office can dial out. They can pickup the phone and get a dial...
Hello,
I have an Avaya IP406V2 running software version 5.0. I have 4 phones and they are all part of one hunt group. I would like to set it up so that when someone calls in, it rings all the phones in the hunt group 5 times (it already does this and works fine), if nobody answers any of the...
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