Hello,
I have an Avaya IP406V2 running software version 5.0. I have 4 phones and they are all part of one hunt group. I would like to set it up so that when someone calls in, it rings all the phones in the hunt group 5 times (it already does this and works fine), if nobody answers any of the phones after 5 rings, i would like a message to play saying "you have reached .... if you know you parties extension please dial it now, for a directory dial 7 and for the general mailbox dial 0." I am having trouble figuring out how to configure the software to get that message to play if nobody answers the phone. Any help would be appreciated.
I have an Avaya IP406V2 running software version 5.0. I have 4 phones and they are all part of one hunt group. I would like to set it up so that when someone calls in, it rings all the phones in the hunt group 5 times (it already does this and works fine), if nobody answers any of the phones after 5 rings, i would like a message to play saying "you have reached .... if you know you parties extension please dial it now, for a directory dial 7 and for the general mailbox dial 0." I am having trouble figuring out how to configure the software to get that message to play if nobody answers the phone. Any help would be appreciated.