URGENT QS Question

[balloon172]

We have two QS sites (6.4.36); we have done a major database update, and had the new stuff running at one of the restaurants for a week.

Last night I grabbed the updated DBF files from the running site and moved them into the other one. A cursory check looked OK. This morning, I got a call saying many of the buttons on the panels were there, but blank. I have gone through and verified that there are no overlaps and that the screen resolutions are the same, without success. I reinstalled AM, and pulled all the DBF files except the employee-related ones over, with the same result.

Any ideas?

Thanks in advance.

 

[ogstech]

It sounds like QS cannot locate the updated database file so its loading blank buttons. Is the updated database in the same exact location as the previous database file? Is the new database file name identical to the old one?

 

[balloon172]

OK, turns out the restaurant mgr ran a defrag that apparently bombed out on him (nice of him to tell me today...) Reloaded Windows, then Aloha - all OK.

Thanks!