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its a physical server - going to try and find out how to open these log files - if I find out ill repost. The answer lies within!

9.0.1.0 Build 845 - IPO 9.0.1.0 Build 53 - VMPro

tlpeter, voicemail went down on its own, logged into the web interface and showed red alarm on vm pro - service showed stopped. Started service and everything started working again. Trying to sort through debug viewer in web interface is not ideal. Was hoping to export logs to notepad to use...

I downloaded 2 vmpro IPO Server Edition R9.0 logs that I would like to view from my desktop and not the web interface. I downloaded 7-zip and extracted the contents in the tar.gz files. The two files I have are as follows: core.vmpro.5505 and info.txt core.vmpro.9814 and info.txt Is there a...

Thanks IPGuru - I suspect in my configuration 3K1 is supported as calls are completing 98% of the time without issue. It sounds like from your description calls wouldn't be completing at all or I would receive some sort of cause code if it wasn't supported. I appreciate the clarification!

ARS Feature Dial 3K1 (default setting)- Sets the ISDN bearer capabilities to 3.1Khz audio call. Looking for more clarification on this if anyone has it? I have read 3K1 is not supported on all PRI services and wondering exactly how this would impact voice if its not supported. Can 1-way audio...

Customer is trying to block off a specific number of channels to use for one client. They do not want to take away resources from another customer. Trying to control this all via 1 sip trunk and using multiple (*-wild card) SIP URI's to route calls based on line group ID. There are over a 100...

yeah i thought about that one already...thanks. Worth a shot. =P

I am looking to see if it is possible to override a phone configured for ringdown so that the user can dial by extension or make a 911 call. Phones are analog calling the main reception if it makes a difference. thanks

got it figured out. Call accounting app on a nearby machine. It was fun while it lasted....thanks

Version 8.0 (46) IP500V2 System was recognizing the last call that occurred on the system was 6 hours ago and that we should connect a line to the IPO and test for dialtone...or something like that. It repeated about every 30 minutes until a call is placed and then would come back if hours...

control unit only

I think I figured it out. In IPO System Status, if you look at your trunk for a PRI there are 4 tabs. One of them is called line testing. This probably was because I had CSU Operation checked on the PRI config. Once I unchecked CSU operation and rebooted. The line Testing tab in SSA went...

System works fine, it's jsut reporting that when there is no activity after a certain amount of hours it is letting us know to check for dial tone or soemthign. I will see if I can get the exact message. They are using a PRI. All CO ports are put out of service.

Definitely not....Maybe in about 5 hours...lol The IPO is installed in a conference room and is annoying the customer...never heard this before until now... If they make a call it just resets the timers and doesnot say anything. Seems like at 6 hours of no activity it starts talking...

Has anyone ever heard an IP Office talk? It is talking about the lack of call traffic on the system and that the last activity was X hours ago...etc. I'd like to know if there is a way to turn this message off. Thanks,

Yes. I am not sure what they have done, could have been a different amplifier.

Thats an amplifier. This is a piece of equipment that sits between the IPO and the Amp. You can set it to do a CO or Analog station integration with the IP Office.

Sounds like you need a Bogen UTI1

What is your extension length (e.g 3 or 4 digits?)