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  1. BobBuilder

    Server Edition - V2 Expansion - Hunt Groups - SMDR

    Hi Guys, I have a Server Edition Release 9.1 with 2 x V2 Expansions in separate locations. Lines and users are local to each V2 expansion. My understanding has been its always best to create all hunt groups on the server. There are no hunt groups created on either V2 expansion. However this...
  2. BobBuilder

    Phone Manager Lite

    Hi Guys, I know the Phone Manager Lite software is not supported in Release 9.0 or 9.1 However it did work on Release 9.0 Just checking has anyone managed to get it working on 9.1 or is it a definite no go? Cheers Bob
  3. BobBuilder

    Blind Transfer Recall Timer

    Hi Guys, I have a Meridian RELEASE 25 ISSUE 15 + where any calls blind transferred by both digital and analogue extensions recall back to the extension who originally transferred the call after 4 rings. I need to either extend the time before it recalls or even better turn it off all...
  4. BobBuilder

    Opera Integration

    I would have thought removing the RE from the Check In / Check Out parameters would have fixed the problem. Hoped that the Meridian would then not issue the Cleaning Requested message on Check Out. CHECK CO DN MW RE TL WA LA Setting check-in, check-out parameters :- You can set options to...
  5. BobBuilder

    Opera Integration

    The site upgraded their Opera system recently. The guys who look after the Opera system have to associate both the status of the room and if the room is occupied or vacant when receiving any information from the Meridian. For example when the Opera receives MT [STX]ST 5605 RE MI...
  6. BobBuilder

    Opera Integration

    Hi Stanley, I removed the ST DI option from port 1 and it now looks like this 01 PORT 1 WA: SE ** DI ME: SE ** DI OP: SE ** DI ST: SE ** ** However I am still seeing the Cleaning Requested messages from the Meridian PT [STX]SE CP 4032 "Guests Name " 23 LA 0 CH IN[ETX][BCC]...
  7. BobBuilder

    Opera Integration

    Stanley I was also interested in this part of the configuration CHECK CO DN MW RE TL WA LA Setting check-in, check-out parameters :- You can set options to allow the check-in and check-out commands to perform a number of operations automatically. REquest = Automatic cleaning request upon...
  8. BobBuilder

    Opera Integration

    Thanks for your help Stanley. I now have a slightly better understanding of the TTY port config. With the WAke / MEter / OPtion / STatus and SEt / REad / DIsplay / PRint. I always thought any commands / messaging from the Opera to Meridian started with SE and any commands / messaging from the...
  9. BobBuilder

    Opera Integration

    Thanks Stanley. Fairly certain the Meridian is issuing the Cleaning Requested command. MT [STX]ST 5605 RE MI 0[ETX][BCC]15:21:28 (Meridian issues the Cleaning Requested at Check In) PT [ACK]15:21:28 (Opera system acknowledges the command) Exactly the same if a maid issues the Cleaning...
  10. BobBuilder

    Fax always rings busy

    * Stat the extension in LD 32. Does it always show as busy? * Unplug the fax machine and mod tap and try ringing the extension / DDI is it busy? Does it still stat as busy? * Plug a normal handset into the extension. Do you get dial tone? Can you dial out? * Disable and enable the card...
  11. BobBuilder

    Opera Integration

    Hi Guys, I have an issue with a Meridian Release 25 integrating with Opera. Every time a guest is checked in or out of Opera the Meridian is issuing the "Cleaning Requested" command to the Opera. This is causing problems with the Opera. I am looking to turn this off for both check in and check...
  12. BobBuilder

    DECT Handsets - EoS

    Hi Guys, With the 40xx DECT handsets now End of Sale from Avaya I'm wondering if anyone is successfully using another brand of DECT handset for their Meridians? I know some sites used to use a specific Gigaset which worked fine but is also now discontinued. Thanks Bob
  13. BobBuilder

    Meridian Rlse 5.5 Replacing Faulty Sig Server

    Hi Guys, Having some issues replacing a faulty Sig Server on a release 5.5 The faulty Sig Server was showing the red light like it was a Call Server and had no network activity on the TLan or ELan. I was hoping to get away with swapping the existing hard drive onto the replacement Sig Server...
  14. BobBuilder

    SIP Trunks with Gamma (UK)

    Hi Guys, Just wondering if anyone had an example config or a step by step guide on configuring SIP trunks with Gamma using IP address authentication? Even any SIP example configs on Release 9? I have received the details from Gamma but not sure on the exact programming for ITSP Domain Name...
  15. BobBuilder

    Engaging hunt group night service through voicemail pro

    If you had a spare DDI number you could point it to a short code to put the hunt group in Night or Out of Service.
  16. BobBuilder

    Voicemail Pro - Callback Feature

    Hi Guys, I have an issue using the voicemail callback feature on a Voicemail Pro. I have setup the P external telephone number under source codes and created the callback start point under the mailbox in Pro. When I leave a message the Voicemail Pro will phone the P number for 30 seconds and...
  17. BobBuilder

    m3820 & headset operation

    Hi there, On a 3904 & headset the handset and headset work well with a dedicated headset button. The handset can be used as normal. However on the m3820 the handset and headset seem to be one port. When using the handset the headset is also active. Using the handset requires extra steps. To use...
  18. BobBuilder

    BCM 450 Expansion Cabinet - Power LED

    Hi Guys, I have a BCM 450 Expansion Cabinet where the Power LED flashs red alot of the time. Sometimes it will go solid green for a few minutes then back to flashing red. There is only a DTM module in the expansion which seems to be working fine. User do experience "no channel available"...
  19. BobBuilder

    1600 Handsets - List of Ports Used?

    Hi Guys, Does anyone have a list of ports used by the 1600 handsets to communicate with the Avaya IP Office? I can only find them when communicating with the Avaya Aura Communication Manager. We have a remote 1616 handset working through a VPN. The handset is constantly rebooting and going...
  20. BobBuilder

    Virtual Essential License - Embedded

    I think you can upgrade to either 7.0.x or 8.0.x and then go to 8.1.x. My concern is if the customer only has essential edition does it still create a virtual license? Thanks

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