BobBuilder
Vendor
Hi Guys,
I have an issue with a Meridian Release 25 integrating with Opera. Every time a guest is checked in or out of Opera the Meridian is issuing the "Cleaning Requested" command to the Opera. This is causing problems with the Opera. I am looking to turn this off for both check in and check out or at least one of them. Example of the check in check out process :-
PT [STX]SE CP 5605 "Guest Name" 23 LA 0 CH IN[ETX][BCC]15:21:28
MT [ACK]15:21:28
MT [STX]ST 5605 RE MI 0[ETX][BCC]15:21:28 (Cleaning Requested at Check In)
PT [STX]SE ST 5605 CO ON[ETX][BCC]15:21:28
MT [ACK]15:21:28
PT [ACK]15:21:28
PT [STX]SE CP 5605 "Guest Name" 23 LA 0[ETX][BCC]15:22:30
MT [ACK]15:22:30
PT [STX]SE ST 5605 DN OF[ETX][BCC]15:22:30
MT [ACK]15:22:30
PT [STX]SE CP 5605 "Room Vacant" 23 CH OU[ETX][BCC]15:22:32
MT [ACK]15:22:32
MT [STX]ST 5605 RE MI 0[ETX][BCC]15:22:32 (Cleaning Requested at Check Out)
PT [ACK]15:22:32
I have looked at 2 other Release 25 systems to compare the process and configuration. Both the other systems do not issue the "Cleaning Requested" at either check in or check out. However the configuration of the 3 systems seems to be the same
Config 1 - Cleaning Requested command at both check in and check out
ALL ON
CONFIRM OFF
RANGE ON
X RANGE ON
CATEGORY 1: 2: 3: 4: 5:
6: 7: 8: 9: 10:
11: 12: 13: 14: 15:
CHECK CO DN MW RE TL WA LA
DISPLAY ME STE CC DI RM WA:AN EN RE
SALE PA VA
TIME DETECT OFF
DIAL ON
RAN2 OFF
REQUEST OFF
LANG 0: 1: 2: 3: 4: 5:
00 PORT 0 WA: SE ** ** ME: SE ** ** OP: SE ** ** ST: SE ** **
01 PORT 1 WA: SE ** DI ME: SE ** DI OP: SE ** DI ST: SE ** DI
02 PORT 2 WA: SE PR DI ME: SE ** ** OP: SE ** ** ST: SE ** **
Config 2 - No Cleaning Requested command
ALL ON
CONFIRM OFF
RANGE ON
X RANGE ON
CATEGORY 1: 2: 3: 4: 5:
6: 7: 8: 9: 10:
11: 12: 13: 14: 15:
CHECK CO DN
DISPLAY ME STE CC DI RM WA:AN EN RE
SALE RE PR CL PA FA SK VA
TIME DETECT OFF
DIAL ON
RAN2 OFF
REQUEST OFF
LANG 0:EN 1:FR 2:GE 3:SP 4: 5:
00 PORT 0 WA: SE ** ** ME: SE ** ** OP: SE ** ** ST: SE ** **
01 PORT 1 WA: SE PR DI ME: SE ** ** OP: SE ** ** ST: SE ** **
03 PORT 3 WA: SE ** ** ME: SE ** ** OP: SE ** ** ST: SE ** **
Config 3 - No Cleaning Requested command
ALL ON
CONFIRM OFF
RANGE ON
X RANGE ON
CATEGORY 1: 2: 3: 4: 5:
6: 7: 8: 9: 10:
11: 12: 13: 14: 15:
CHECK CO DN RE TL WA LA VI
DISPLAY ME STE CC DI RM WA:AN EN RE
SALE PA VA
TIME DETECT 0:00 40:00
DIAL ON
RAN2 OFF
REQUEST OFF
LANG 0: 1: 2: 3: 4: 5:
00 PORT 0 WA: SE ** DI ME: SE ** ** OP: SE ** ** ST: SE ** **
01 PORT 1 WA: SE ** ** ME: SE ** ** OP: SE ** ** ST: SE ** **
02 PORT 2 WA: SE ** ** ME: SE ** ** OP: SE ** ** ST: SE ** **
03 PORT 3 WA: SE ** ** ME: SE ** ** OP: SE ** ** ST: SE ** **
04 PORT 4 WA: SE ** DI ME: SE ** ** OP: SE ** ** ST: SE ** **
05 PORT 5 WA: SE ** DI ME: SE ** ** OP: SE ** ** ST: SE ** **
Anyone any ideas on how I turn off the Cleaning Requested command for both check in and check out.
Thanks
Bob