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Thanks. I actually had to delete the user, extension and reboot so it was finally in a not logged in stated as the user no longer existed and then log it in as a different extension. I was then able to recreate the user and log back in

Hi All I have an annoying problem that i cant seem to get to the bottom of. I had an issue where i didnt have enough phone licenses. I had 18 licneses and 20 users. I purchased two extra licenses and installed them but one avaya 9611 phone will not come out of its 'unlicensed' state. It...

Hi All. I have the weirdest issue that is making myself and the good people of sonicwall scratch their heads. Thought id share the issue and see if anyone has suggestions. I have a Sonnicwall NSA 240 at Site B connected to Sonicwall NSA 250 at Site B via fiber and ethernet converters. Both on...

Just in reply to Gunnar, im getting rid of the SIP and putting in a true PRI. Have had 5 years of call routing hell with Windstream. It all came to a head two weeks ago. Was down for 3 whole days because of a busted router at a central office. They tried to blame it on the wiring in the riser...

I do have a base card already okkie but also have a pri daughter card that i need to install

Thanks pmcook. We did figure that out too. Not too much of a loss i guess. i have an IPO 500 and 6.0 and the site im buying from says i should have a minimum 6.1. I feel like they are covering their bases and that the min requirements for this card is 4.0 and higher.

In my defense i told my Avaya HW dealer that i brought in two analog lines as a backup to my SIP trunk and he recommended this card! After installing it and writing this post i figured it out. I jsut figured it out after hitting the 'submit post' button I did have a drink last night, that...

Thanks. I just realized that and smacked my face a little for being so stupid. So i need an analog trunk card....

Hi All I have installed an analog phone 2 card and upon boot up i see that i have two more extensions. Unfortunately, there is nothing showing under lines. Do i have to build these manually? I thought IPO would detect the card and have the lines availalble? Do i have the wrong card and these...

That's not the case. There is a 14 second delay for calls on ARS 2-7 but on the main ARS it's a standard 4. It doesn't get worse on each ARS. Is there a 5 second delay between main ARS and the rest? That would make a little more sense Secondly, I have a PRI at another site and they have call...

Addition. Sorry i forgot to add. This is IPO 8.1

Hey Guys. First all i will explain the setup i have and then perhaps you can help me understand what is happening. We have 7 Analogue phone lines. 2 for the main part of the house, 2 for his office, 2 for her office and 1 for staff. The two main lines are on ARS 50 main and rolled over to ARS...

Thanks! That worked

Hi All. Is there any way of suppressing the call history on Avaya phones, particularly the 9608's? I have a user that doesn't want any missed, dialed or answered call history. Whatever secret he\she is hiding i dont want to know, but wanted to know if its possible either via the phone itself...

IPO Reboot solved it.

Hi All. I have a Konftel conference phone and i am plugging it into the analog extension port on my IPO. I can dial internally just fine but it will not dial out. When i dial 9 i hear the secondary outside dial tone kicking in and as soon as i pres 1 and the area code i want to dial i get a...

It worked. If you are ever in Chicago or Palm Beach i owe you a beer!!

Hi All. Again, i just want to express my thanks to everyone here that helps out. Really appreciate everyone taking there time out to help with these questions. I am a AV\IT project manager for a company that is used to contracting out the installation of the Avaya System. In this case i have...

Solved! Thanks as always. This is my first time using Dect phones. This forum is the go to place for any Avaya questions. Really appreciate it

Hi All. Could anyone tell me why the Avaya Dect Phones i have on my system doesnt display caller id? I have analog trunks and on the main 9608 phones, the caller ID appears (after the annoying two ring wait) but at least it shows up. On my portable dect handsets all i get is "external call"...