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  1. sidelinesammy

    MWL on Single-line Telephones

    Thanks Dexman....that's kind of the conclusion that I had come to.
  2. sidelinesammy

    MWL on Single-line Telephones

    Hey MerlinMan......will the Merlin Magix light the message waiting indicator on the Avaya 6211 analog phone?
  3. sidelinesammy

    MWL on Single-line Telephones

    They are currently using industry standard 2554 single-line tels. but considering replacing a lot of them with the Aastra M8004 single-line feature phone. So, can it be done with either of these phones, if not what analog phone will it work with?
  4. sidelinesammy

    MWL on Single-line Telephones

    Is there a way that the Merlin Magix 3.0 will light a message waiting light on a single-line extension? Currently we have stutter dial tone on the intercom to alert user of a new voicemail message. I know this is probably basic stuff, but can't seem to find the fix in the manuals or from...
  5. sidelinesammy

    Magix 4400D Loosing Trunk Assignments

    Here's a little something that I found out that I had never encountered on the Merlin Magix. If you have a 4400D telephone connected to a digital station port and you remove the 4400D and connect a multibutton digital telephone to the same port and then reconnect the 4400D to that same port...
  6. sidelinesammy

    D160 Button Programming

    The 8 buttons at the bottom of the D160 are programmable and the directions are in the Users Manual HOWEVER you can not use the buttons for Call Park or Call Retrieve, even though the manual says you can. I was told today by my Avaya support group that those two features can not be programmed...
  7. sidelinesammy

    Partner Messaging R7 Hard Drive

    Kind of my thoughts too Joe. But to be safe, if the prompts are not there, can they be burned to the hard drive using the PC Admin software for the Partner Messaging?
  8. sidelinesammy

    Partner Messaging R7 Hard Drive

    Customer's Partner Messaging hard drive has died but I've found a replacement new hard drive on Ebay. The question is will the new drive from Ebay have the Avaya prompts burned to it? I suspect not. Is there a way to burn the prompts to the hard dive from the Partner Messaging PC Admin Software?
  9. sidelinesammy

    Partner Messaging

    Thank you!!
  10. sidelinesammy

    Partner Messaging

    My customer is having a problem with their VM/AA system and I'm confident the Partner Messaging board is the problem. Question: The messaging board I removed is an R1, will I have any problems if I install a newer version, IE R7? The process or is an R6.0. Thanks.
  11. sidelinesammy

    Calling Group Hunt Type Problem

    Thanks MerlinMan. I think I agree, the customer's happy, I'm happy.
  12. sidelinesammy

    Calling Group Hunt Type Problem

    Thanks gents. You confirmed my suspicion, the school has an older version and "group ringing" is not one of the hunt group types. My resolution was to send the calls out of the AA to a single line phone (a ringer) in the office and gave the 3 ladies a pickup button for that extension. They're...
  13. sidelinesammy

    Calling Group Hunt Type Problem

    I need to know if it's possible to create a Hunt Group (Calling group, whatever) in the Magix system that will ring multiple extensions collectively, IE all at the same time. I'm working in a school system and all calls ring into the Merlin Mail system. When someone dials selector code "5," I...
  14. sidelinesammy

    Which One-X Mobile App do I download?

    Thank you very much.
  15. sidelinesammy

    Which One-X Mobile App do I download?

    Maybe I should add that the user does not want a lot of "whistles and bells" such as Presence or IM; just the ability of make and receive calls Enterprise calls on IPhone, check Enterprise VM, etc.
  16. sidelinesammy

    Which One-X Mobile App do I download?

    Does anyone know where I can get some information on the various One-X Mobile apps from Avaya that are available for downloading? On ITunes, there are several releases in the app stores, Lite, 5.2, 6.2, Preferred, and some SIP versions. I need to know which app for our power user customer to...
  17. sidelinesammy

    Send to VM, VM Off

    They get the "canned" greeting but after the "beep" they are not allowed to leave a message but are given a prompt to check their mail or dial other codes for different options. Just hoping we can get rid of the soft key option to send calls to VM.
  18. sidelinesammy

    Send to VM, VM Off

    OK...right clicked on user, selected disable mailbox and answered yes. Clicked save and make live. Is there some other save or reboot step that I'm missing? Because the user still has the option to send the call to VM.
  19. sidelinesammy

    Send to VM, VM Off

    Well I thought of that but I don't see that as being an option in VM Pro. How do you do it?
  20. sidelinesammy

    Send to VM, VM Off

    I'm setting up an IP Office 500V2, release 8 and using 9508 telephones and VM Pro. Even when a user has VM disabled in programming, the user still gets a VM soft button on incoming calls that would allow them to send the call to VM. How do you prevent this?

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