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Hello I have a call manager 9.1 I am try route a pesky phone that keeps spam bombing our operator. the pesky number is 267-507-0993, when you dial this number "the call can not be competed" what I would like to do is route to extension 1398. I though all I had to do was translation...

OMG what a silly mistake... Thank you

Hello I have Avaya Definity 3.1.4 What I would like to do is to have whenever phone number 2063006 is called to go out on trunk group 1. However this is not working and I hope it's a simple fix. Any help would be greatly appreciated Here's what I have done so far...

have you tried list extension or list agent? you can then export both of these list to Excel

Hi we have a Definity 3.1.4. our BCMS is very basic version We have somebody calling us every other day saying that our fax machine is calling his grandson's cell phone. I have checked all the speed dials on the fax machine and his grandson's # is not there same with the abbreviated list. I...

display system-parameters customer-options what is your level of QSIG on the Avaya?

Found the fix[peace]or atleast a work around. I took extension 4639 and call forwarded the extension to the outside number 9,XXX-4639. Thanks for all the help Stinney

Ok hmmmmmmm thats a bummer. well I will keep playing with it and see what i can figure out, and when I do 9 (or if) i'll post the fix in here.

and this is when I call externally....exteranlly does work properly list trace vector 37 Page 1 LIST TRACE time vec st data 12:38:08 0 0 ENTERING TRACE cid 5804 12:38:08 37 1 vdn e3565 bsr appl...

this is when I call interanlly list trace vector 37 Page 1 LIST TRACE time vec st data 12:31:24 0 0 ENTERING TRACE cid 5712 12:31:24 37 1 vdn e3565 bsr appl 0 strategy 1st-found override y...

sorry that didn't copy and paste the way I wanted it too. I don't see this Cvg Enabled for VDN Route-To Party

COVERAGE PATH Coverage Path Number: 84 Hunt after Coverage? n Next Path Number: Linkage COVERAGE CRITERIA Station/Group Status Inside Call Outside Call Active...

Good morning[bigears] I have a call manager 3.1.4 and Audix voicemail.. I have taken an extension 4639 and assigned to coverage path 84 which forwards to VDN 3565 which is a call tree. The problem... when calling from the outside world (xxx-4639) and you hit option 4 which goes to extension...

http://downloads.avaya.com/css/P8/documents/100009760 the link up above has some pretty good material for learning what you can get out of your BCMS.... I don't think you can get what you are looking for out of the BCMS, but I am by no means an Avaya expert.. However the link above is a good...

maybe this will help expalin what I did Number: 77 Name: Dr Parkins AA Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n Prompting? y LAI? y G3V4 Adv Route? y CINFO...

Hi all we a Avaya CM 3.1 I am trying to get a DID phone number to call forward only on Wednesday to prevent the nurse from having to stop at the hospital to turn on call fwding then continuing her drive to the remote location. this is what I have currently done-- the orginal vdn(4577) and...

thank you very much

Hi guys and gals I have a definity 3.1.4 and new to Avaya but have been self teaching myself the system over the last 6 months so not a complete noob. my question is I have a DID number that I want to build what I would call a CCR tree. option 1 goes there, 2 goes there. Should I build an...

Thank you very much for your quick reply. this is exactly what I needed

Hi guys I know how to chnage the outgoing caller ID "number that is displayed" on a station but got a call this morning stating that the number going out is correct but the buisness name being displayed is wrong. I believe this to be a phone company issue and not a definity problem? I have an...