Hi all
we a Avaya CM 3.1
I am trying to get a DID phone number to call forward only on Wednesday to prevent the nurse from having to stop at the hospital to turn on call fwding then continuing her drive to the remote location.
this is what I have currently done-- the orginal vdn(4577) and vector(77) I have made a step in vector 77 so that it first does the checks the holliday time table, then Monday, Tuesday and when it comes to Wednesday at 8:30 go to vector 78 @ step 1...Vector 78 step 1 = route to number 91262-XXX-XXXX( the X's are real numbers) with coverage Y if unconditional
my probelm is the call stops there.
LIST TRACE
time vec st data
11:07:36 0 0 ENTERING TRACE cid 11895
11:07:36 77 1 vdn e4577 bsr appl 0 strategy 1st-found override y
11:07:36 77 1 wait-time
11:07:36 77 2 goto
11:07:36 77 3 goto
11:07:36 77 3 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 4 goto
11:07:36 77 4 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 5 goto
11:07:36 77 5 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 6 goto
11:07:36 77 6 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 6 vector=78, step=1
11:07:36 78 1 route-to
11:07:37 78 33 stop
we a Avaya CM 3.1
I am trying to get a DID phone number to call forward only on Wednesday to prevent the nurse from having to stop at the hospital to turn on call fwding then continuing her drive to the remote location.
this is what I have currently done-- the orginal vdn(4577) and vector(77) I have made a step in vector 77 so that it first does the checks the holliday time table, then Monday, Tuesday and when it comes to Wednesday at 8:30 go to vector 78 @ step 1...Vector 78 step 1 = route to number 91262-XXX-XXXX( the X's are real numbers) with coverage Y if unconditional
my probelm is the call stops there.
LIST TRACE
time vec st data
11:07:36 0 0 ENTERING TRACE cid 11895
11:07:36 77 1 vdn e4577 bsr appl 0 strategy 1st-found override y
11:07:36 77 1 wait-time
11:07:36 77 2 goto
11:07:36 77 3 goto
11:07:36 77 3 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 4 goto
11:07:36 77 4 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 5 goto
11:07:36 77 5 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 6 goto
11:07:36 77 6 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 6 vector=78, step=1
11:07:36 78 1 route-to
11:07:37 78 33 stop