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  1. wadjaw

    Agents cannot log in UI IPOCC Release 10

    The user is already logged in a phone 203 and I'm trying to login to the UI from the server, the deployment is for the end of the week. how can I test the TAPI connection ? the SIP extension is already logged in and I can see it in the SSA. on the Dashboard web interface everything is green but...
  2. wadjaw

    Agents cannot log in UI IPOCC Release 10

    thread1831-1769374 Hi everybody I have the same problem described in the thread thread1831-1769374 and my TAPI is already activated and the license is valid, I can login with the Administrator account but not with the agent's credentials, the system knows when I put an incorrect password but...
  3. wadjaw

    Not able to import an mdb file from 9.0.1 to VMPro R10.0.3

    could that explain why whenever I import the .mdb in the voicemail pro client he won't save any change ? is this new with R10 we have to make vmpro the owner of /opt/vmpro ? Thanks
  4. wadjaw

    Not able to import an mdb file from 9.0.1 to VMPro R10.0.3

    it was root the owner and I changed it to Administrator so I can transfer my wavs and greetings to the new app server with Winscp, otherwise he won't let me! you think once the files are already transfered I need to make vmpro the owner of /opt/vmpro ? Thanks
  5. wadjaw

    Not able to import an mdb file from 9.0.1 to VMPro R10.0.3

    Hi Guys, I need help importing an mdb file from a vmpro 9.0.1 to a vmpro R10 running on an application server, even if I force the mdb file through Winscp the voicemail pro cannot read or locate my Wavs files although they are already there through winscp, I always get the message that he cannot...
  6. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    Problem fixed: I had to stop the ContactStore service so I can get access to the Portal admin setting. Thanks guys
  7. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    amriddle01: I know i just figured that out while answering my post :) now how can i enable the HTTP access ?
  8. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    sizbut: this error message appears : HTTP Status 404 - /onexportal-admin.html type Status report message /onexportal-admin.html description The requested resource (/onexportal-admin.html) is not available. Apache Tomcat/5.5.25 Because the browser is trying to open...
  9. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    sizbut: what admin settings you talking about? I can't access the 1X portal admin settings neither!
  10. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    how can I tell 1X Portal URL to not switch to : https://192.168.1.100:8443/onexportal.html when I type in http://192.168.1.100:8080/onexportal.html ? this is my problem!
  11. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    the same setup on an other Win2012 server works fine with both apps on it but the difference is I do have a 9.0 environment rather than the 9.1 environment that is still not working
  12. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    I am having difficulties making 1X portal 9.1 (pack 4) works on the same server that already have vmpro and contactstore working! I think I am having a conflict on my 8443 port. The Docs says : The default port configuration on Windows is 8443 and Linux is 9443. Both these ports should be...
  13. wadjaw

    upgrade to 9.1.4

    thank you guys that was helpful
  14. wadjaw

    upgrade to 9.1.4

    Hi everyone, Just want to be sure,,, can I upgrade my IPO directly from 8.1(73) to the latest 9.1? without going through 9.0, I already got the license upgrade. Thanks
  15. wadjaw

    connecting 9641 to Internet

    Hi can anyone please tell how can i connect a 9641 avaya ip phone to Internet?? i already configured it with ip add, mask, gateway .. Thanks
  16. wadjaw

    No more Embedded as a choice on my Voicemail type!!

    what about playing with the wav files (upload/download) ? Queuing/Announcement ? we have 0 knowledge about linux or whatever OS running the UCM Thanks
  17. wadjaw

    No more Embedded as a choice on my Voicemail type!!

    by the way what do you think guys about the UCM card ? is it reliable ? worth the shot ? easy to manage like a voicemail pro (preferred edition) Thanks
  18. wadjaw

    No more Embedded as a choice on my Voicemail type!!

    you re right i just removed from the config and the embedded popped back thanks
  19. wadjaw

    No more Embedded as a choice on my Voicemail type!!

    Hi there i have an IP500 V2 (8.0.46) it's my lab kit and since i installed the UC Card i lost the Embedded voicemail on my voicemail type all i have now is : Voicemail Lite/Pro, Centrelized and Distributed Voicemail! i removed the UC Card from the IP Office and tried recreating the SD Card and...
  20. wadjaw

    One-X Portal Admin Password

    Hi i looked everywhere to change the Administrator's password on the One-X Portal (8.0.103) but i couldn't find it!! can anyone help please ? Thanks

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