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  1. voicetec1

    Queue VMB MWI on Agents M3904

    OK Trason806....I'll keep kicking around and see what I can turn up. Thanks for your input.
  2. voicetec1

    Queue VMB MWI on Agents M3904

    Here's the tn TN 012 0 09 13 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 24020 TGAR 10 LDN NO NCOS 4 SGRP 0 RNPG 17 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR PUA MTD FND HTA TDD HFA GRLD CRPD STSD MWA LMPX RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD SLKD CCSD SWD...
  3. voicetec1

    Queue VMB MWI on Agents M3904

    Can't use XMWK as the PDN is VMB. All agents have a unique dn on their sets and that dn is listed in the MWI for the VMB. Added another scn to a set and made that a dn in the VMB and added a key xmwk 6000 28108 and that didn't work.
  4. voicetec1

    Queue VMB MWI on Agents M3904

    All Agents need MWI. Trason.....I'll give it a try and repost
  5. voicetec1

    Queue VMB MWI on Agents M3904

    Agents need to have a MWI on their M3904 when a voice mail is left in the Queue's VMB. Any help will be great.
  6. voicetec1

    Transfer made calls to other switches

    The staff can call the other cs1000 with LOC code and dn. They calling from 3904 sets on a cs1000. The point is the switch is doing exactly as it should. You can't make an outbound call from the switch and then transfer the call off it. I have been able to setup a 500 set with ftr fdn 22600xxxxx...
  7. voicetec1

    Transfer made calls to other switches

    I have nursing staff that make calls to patients and if the patient needs to be seen again they need to transfer the call to a scheduling call center that resides on another switch. The sites are linked by PRI and SIP trunks. I am told that it is for security reasons that you can't do. I don't...
  8. voicetec1

    MWI on CS1000 ACD phone

    OK I will go to MerMail and kick that around a bit. Thanks for the MIK/MCK lead. Never would have tried it.
  9. voicetec1

    MWI on CS1000 ACD phone

    Ok I pressed the MIK key and entered 25156 and presed the MIK key and the lamp cqame on. I pressed the MCK key and entered 25156 and pressed the mck key again and the lamp turned off. So I guess the lamp works.
  10. voicetec1

    MWI on CS1000 ACD phone

    Ok I will give it a try.
  11. voicetec1

    MWI on CS1000 ACD phone

    Only one set.
  12. voicetec1

    MWI on CS1000 ACD phone

    I have the Key 3 value.
  13. voicetec1

    MWI on CS1000 ACD phone

    OK The SDN for Voice Mail is 6000
  14. voicetec1

    MWI on CS1000 ACD phone

    Not working. What is suppose to be displayed if it is workinh?
  15. voicetec1

    MWI on CS1000 ACD phone

    OK thanks for the help. I will give it a try.
  16. voicetec1

    MWI on CS1000 ACD phone

    The VMB is 25120. And yes they have unique dn's on key 3.
  17. voicetec1

    MWI on CS1000 ACD phone

    Hello all. I have 2 ACD agents in a queue that IFDN's to MerMail Voice Mail if both agents are on calls. All is working fine except the agents do not get the MWI on their sets when there is new voice mail. I've attached the LD 23 print out and an agents print out. LD 23 REQ prt TYPE acd CUST 0...
  18. voicetec1

    CallPilot - Link APP id's

    Excellent! Works great! Thank You!!
  19. voicetec1

    CallPilot - Link APP id's

    I am moving several sites from Meridian Mail Voice Services to CallPilot. I have several TOD's and many Voice Menu Definitions. My question is, can app id's be linked. Example, a caller makes a menu selection for a specific department that has their own day and time controls and several...
  20. voicetec1

    NRU will not install

    When I am installing locally files are being written to c:\windows\temp. And then nothing no install. I have totally cleaned my temp folder and ran the setup again. The setup failed. However I then ran the setup from the c:\windows\temp folder and installation worked perfectly. Thank you for...

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