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  1. FlyinScotsman

    I have lost my Panasonic kx-NS500 u

    Hi Mutimafc, I had a similar issue with a NS700 and after speaking with the Pana help desk I had to get a form sent to me and return it to them. The form is then sent to Japan and after a day or so you will receive a temporary u/n & p/w. From memory I think you only have a day in which to use...
  2. FlyinScotsman

    Withheld number

    I have a customer on an Avaya v11 sp2 The customer's lines are sip. There's a particular number to a company that they would like to withhold there number as there's some issue with this customer. I've tried the programming in Call settings but it still sends the CLIP Even when i put the barr...
  3. FlyinScotsman

    Waiting for Line

    You say there are 2 lines. I would think that the system would give the user the 2nd line as it would rotate if the user has access to both lines.
  4. FlyinScotsman

    Originating CLIP when forwarded from SIP on NS700

    Hope someone can help here. When I set up diversion to mobile/cell phone. It presents with the sip pilot number and not the original caller's CLI. It goes to mobile ok. If the caller doesn't wait for mobile vmail and it shows missed call, the mobile phone calls back and gets the lines on the...
  5. FlyinScotsman

    Basic Auto Attendant

    Sorry, just come back from holiday. thanks for your help 94astro Everything's good now I hooked up my home line to the system and the AA kicked in. I'm used to the Avaya and with that you can set up a short code to reach the AA greeting without actually calling in from an outside line. Can the...
  6. FlyinScotsman

    Basic Auto Attendant

    Ok I've set up incoming calls to Group 601 10 secs later it overflows to 500. In UM security settings I've enabled 'System Manager access from telephone' and given a password. I have also enabled Message Manager. I've gone to UM config > Service settings > Custom Service and edited CS No.1 Day...
  7. FlyinScotsman

    Basic Auto Attendant

    When you say UM is not activated by default where do I activate this? I have built an AA in Custom service but when I try to log in to mailbox 998 i.e. dial 500 > #6 > *998 it says you cannot access this service. If I enter 998 without the * it asks to leave a message. Also the ideal set up for...
  8. FlyinScotsman

    Basic Auto Attendant

    Thanks for this info 94astro, I thought it was done through the Disa. there is UM voicemail on the system and I've looked at the custom service but not sure how the UM answers the call.
  9. FlyinScotsman

    Basic Auto Attendant

    Hi Guys, I am brand new to Panasonic. I got training about 4 months ago but this is my first system instal. I have 90% of the system programmed but I wonder if someone could help with setting up a basic auto attendant. I set up Disa message and recorded OGM01 501 and entered destinations under...
  10. FlyinScotsman

    Voicemail to EMail with Gmail

    endlesswinter, sizbut was simply stating that if you check out the latest features on R9 it will give you the information you need. You apologised for the 'small' rant but continued to spit a barrage of insults at him. Shame on you. If you can't conduct yourself in a friendly manner then this...
  11. FlyinScotsman

    Looking for a feature

    Short Code = #XXXX Feature = Voicemail Collect Telephone Number = "#"N Line Group Id 0 Note: the 'X' characters must be upper case; amount of X’s depends on extn number length To transfer a call direct to a user’s mailbox with this short code: Press Transfer > # > extension number >Transfer >...
  12. FlyinScotsman

    Announcement Only Mailbox

    Set HG out of service to AA with no actions and reduce maximum activity counter this will drop the caller after the greeting
  13. FlyinScotsman

    IP Office with KIRK

    this is the link for the user manual http://www.jct.com.au/downloads/20070807135005.pdf
  14. FlyinScotsman

    IP Office with KIRK

    try this, you will also require an RJ45 end to a 9 pin serial plug http://support.polycom.com/PolycomService/support/latinamerica/support/voice/dect/previous_KIRK_software.html
  15. FlyinScotsman

    IP Office with KIRK

    No Licenses needed, the Kirk Dect 500 is a programmable base station with 8 ports and all you need to do is run a cable from the IPO analog station ports and connect them into the base station. You will need the CCFP Administration programme to create users and the menu on the dect phone to...
  16. FlyinScotsman

    Goodbye to one of our members kholladay....

    So sad to hear of Kyle's passing, prayers and well wishes to his family. He will be missed dearly. You can tell a lot about a person by their posts. R.I.P.Kyle
  17. FlyinScotsman

    1403 set will not boot

    I have 14xx_HW62 1400Boot25 1400R10++6082 1403Boot03 1403R06 14xx_lang_R1 1400LngR10v09Pack01 1400R16 1403R01 14xx_R1 1400R04 1400R49 1403R03
  18. FlyinScotsman

    1403 set will not boot

    I had the same problem, it had around 9 x 14xxbins I could get 1416's working but not 1403's so I contacted my dealer. They sent a folder that has 13 x 14xx bin files, I copied them in and rebooted. 1403's fired up no problem. Have you checked how many you have?
  19. FlyinScotsman

    I am trying to program new did # on

    as snowman50 said and if you can only access programming through the phone then if your target lines start at L255 = extn 3600, and you want to assign eg 3650 then add 50 to 255 and check the rec number for L305 hope this helps
  20. FlyinScotsman

    Setting Up VM-only User

    I have another User setup with an ICR exactly the same and it works fine. I have a T1/PRI. The ICR is setup on Line Group 5 to the incoming number 3021. The destination is to 3201. Is there any other reason why I would only be able to call 3021 from internally, but not externally? Forgive me if...

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