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Hello gents, have a weird one here. We have a uc module that we changed the SMTP mail settings on the voicemail pro client, saved and stopped and restarted the service, but when we go back at look at it nothing is populated. So when I tried to add it again the old smtp settings show up and for...

Hint; cor ACSS IP Office AIPS IP Office

gee lets all help him cheat on his test ACSS IP Office AIPS IP Office

Thanks so much will give it a try ACSS IP Office AIPS IP Office

We have a caller who is constantly spoofing his telephone number, I know how to bock a number just fine but he changes his cli on a daily basis, he is calling from the 813 area code in the USA. Is there a way to block all calls coming from the 813 area code? Any help would be most appreciated...

doesn't work that way ACSS IP Office AIPS IP Office

yes with time of day coverage paths for those users ACSS IP Office AIPS IP Office

I agree park zones are the way to go ACSS IP Office AIPS IP Office

make sure the public unknown numbering has the nr2 trunk populated for those extensions ACSS IP Office AIPS IP Office

display system customer options, this will show you exactly what you are licensed for. ACSS IP Office AIPS IP Office

set up rona on the hunt group which stands for ring on no answer, point it to a vdn that sends it back into the queue but with a higher priority ACSS IP Office AIPS IP Office

well doesn't sound like they work fine ACSS IP Office AIPS IP Office

Reboot the IP Office. ACSS IP Office AIPS IP Office

I think it was $125.oo US dollars to take the exam ACSS IP Office AIPS IP Office

What exactly is the new issue? ACSS IP Office AIPS IP Office

You know what I was just thinking about that believe it or not, that was going to be my next suggestion if you said the route patterns looked ok, glad it's working for you now. ACSS IP Office AIPS IP Office

Yes as David stated, compare the route patterns and see what is different. ACSS IP Office AIPS IP Office

So another location is using different trunks right? ACSS IP Office AIPS IP Office

Ok under system parameters coverage, is Coverage Of Calls Redirected Off-Net Enabled? Also look at her cos and make sure call forward is enabled as well as call forward off net is allowed as well. ACSS IP Office AIPS IP Office

Still increase the ring count and retest ACSS IP Office AIPS IP Office