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Thanks for the prompt response wireman, I shall give this a try. It does look to be exactly what I was looking for. Thanks again.

Hi Smarty, I'm no Mitel afficionado but I think you need to check your sites DHCP option settings (be these on on the Mitel controller or external server) and double check that option 129 has the correct information in it. (I'm not sure what the correct information might be).

Hi All, I'm sure there is a very simply solution for what I am trying to achieve but am hoping someone can point me in the right direction. I am trying to set up what should be a simple voice mail implementation. This is a small site with 10 ip phone users (5312's) and 1 embeded VM license...

Hi All, I have an issue with a 5324 phone that will not display the message indicator when it receives a VM. Now unfortunatley the phone in question is on a customer site many miles away, so I need to try and get an understanding of things to check before I take the trip to site. Now, I have...

Thanks Guys

Hi All, Apologies if this is the wrong forum for the above system, but I am struggling to find any useful information via google on this product. I am in the process of making some network changes to a site with the above IP telephone system. But am having no luck when trying to vlan off the...

Thanks loopylou, i'll give that a try.

Hi All, I am after a little advice if possible. I have 2 sites both with 3300's running 4.0. the sites are linked via an IP trunk, recently site 1's reception area was closed down and all external calls to site 1 reception are routed over the IP trunk to site 2's reception which works fine...

A quick pop quiz if I may. If you had a Mitel 3300 with 2 IP trunks to 2 separate sites and you tried to remove/deconfigure 1 of the IP trunks as it is no longer required, then the other trunk link fell over also. What would you be looking for to resolve this? The trunk says its established but...

Thanks DoubleUT, I'll give it bash.

Hi All, I am not after any specific info at the moment, I just wondered if any of you guys have any experience of changing the IP address range of a working ICP 3300 MXE system. A customer of ours is looking to transfer from public to private address ranges across 2 sites. The networking side...

Again, thanks for the responses. I have now figured out where the problem was. The controller that I used to replace the faulty one, was set up originally for North America in the license and options selection form. I guess this information is not part of the backup and I didn't check...

Thanks for the responses guys, I tried reverting the voice encoding back to NIL, but immediately get the real bad quality external calls, unfortunately I didn't get chance to test the fax as management insist on reverting back straight away. Any thoughts on what may be going on here? many...

Hi all, Apologies if this is long winded and senseless but I'll give it a shot. Issue: Can send faxes but cannot receive. Backgroud: I recently had to swap out a 3300 controller, I had a very recent backup and simply replaced like for like (swapping the i-button and restoring etc). There was...

Thanks again guys, I'm a little confused now however. The network info is currently set up on the existing operational controller (faulty and keeps rebooting itself, hence the need to replace it, apologies I wasn't clearer on this before). Would the network settings not just be pulled from the...

kwbMitel, you are a true gent. Thank you very much for your help.

That's great, thanks for the response and apologies for the next set of stupid questions. Is there anything specific I would need to do to ensure the sysid is transferred? Also just to get this clear in my head, if I did this would the new controller boot with the same system settings etc., I...

Hi all, Can anyone tell me the implications of moving a raided pair of hard disks from one 3300 MXE controller to a new controller with exactly the same hardware setup? Hope that makes sense. Many Thanks for your time. dhehir