TouchToneTommy, Thanks mate that was it,the "Auto-Hold". I've un-ticked the "Inhibit off switch transfer" straight away but haven't realised "auto-Hold is not automatically enabled, this used to be ticked by default (well at least here in Australia) it's even in the help section:
"Auto Hold ->...
Hi All,
Never seen this one before, brand new box, running R9.1 (upgraded to SP11 20 minutes ago).
Call Park buttons work OK
hold button work OK
appearance a=, b=, c= issues with "auto-hold"
so the idea is, when you answer a call on a= and mid call you press b= or c=, the call on a= is placed...
HI All,
So Avaya 3740 is end of sale as of mid June and apparently the replacement handset is 3745 which only officially works on R10 (which is not even out yet). Has anyone in here tried 3745 on older releases ? R8 R9 ? We have few customers that are after 3740 as replacement for rubbish 3720...
Was this resolved ?
I got 2 brand new DS30B modules and 2x 500v2 9.1.6 both of them just keep flashing green, never sync, tried 15 reboots, both boxes no luck. If I use DTE port I can see the module booting up, when I enter AT command instead of "OK" I'm getting "error" again same on both...
Open manager -> File ->Advanced 0> System status . System status will actually run this way, even if you getting the java error message when trying to run it through the shortcut
or fix as per posts above
On Another Call -> no way, they finally implemented this feature.
paying for basic user ? -> demented
Mandatory IPOSS -> now this is total BS..seriously, we hold our own IPO stock and are able to swap the faulty HW on the same day (within 4 hours),don't need Avaya's "next day part...
I came across this twice before.
1st:
using UC110 module for the voicemail, this was the famous issue with SSD. I had to migrate to Windows based VM PRO and threw the UC110 into the bin.
2nd:
customer played with accounts/greetings folders and deleted some files/folders which messed up the VM...
amriddle01 -> you're right, thanks for your help, I had username under ActionData but used extension under source code rather than username (old habits).
recap:
- works on R9.1 and higher
- source code has to be in this format: U"username" - for Instance extension 800 user Jack, add UJack...
I'm having the same issue, added visual voice button on my handset to monitor another extensions.
- running 500v2 9.1.6 and Applicaiton Server (VM PRO Linux)
- setup U806 and U812 in my extension's (812) source tab
- setup 2 buttons -> emulation -> visual Voice -> Action Data 806 and Action...
If you can ping the VM Pro server from the IP Office "system status" fine, and system status shows VM Type: NONE, then this will 99% be the VM Pro/security password, I had to fix 3 different systems all upgraded to 9.1.4 that VM Pro "stopped working" after OPABX reboot.
In all 3 cases it was...
joe2938 -> correct 1608 is IP 1408 is digital ( was typo on my end, I've been dealing with IPO since SoE edition...)
Okkie26 -> thanks for that, it turns out that customer "lied" to us regarding the PRI Trunk. Customer kept telling us they paying and have PRI20 services however carrier later...
Assuming each trunk have its own assigned number. So you should have 4 different numbers on 4 analog trunks.
Go to "Line" -> (assuming all 4 analog lines have incoming line group ID=0) change the "outgoing Group ID" on each to:
analog line 1 = outgoing line group ID=1
analog line 2 = outgoing...
Hi All,
Got 9.1.4 500v2 with E1-PRI30 card and 10 digital 1608 handsets. Client reporting that some calls are getting dropped (disconnects the call with busy signal).
The configuration is basic, whole 100 range goes to 1 hunt group with multiple extensions in it with collective ringing and...
we stopped offering 3720 to our clients, shitty rubber keyboard last half-year if lucky ..way to many issues with keypad around 4/7 numbers.... DECT 3725 is our preferred model to use (no reported issues with these so far)
Ok so finally figured it out...
- SSH to xxx.xxx.xxx.xxx
- login as: Administrator/Administratorpassword (this is the Linux local Administrator, password can be changed through the App. server web-management as per picture below)
- once logged in type admin -> Service user...
Logging first with Administrator/"Administratorpassword" -> this works and I can login which gives me below greeting:
*******************************
Application Server
Warning:Authorised Access Only
*******************************
next command is "Admin" (to access administrative tasks) and...
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