Application Server CLI root password 1

[dzajroo]

Hi All,

I'm playing with our lab unit, upgraded our App server from R8 to R9.1.3 ...

Now I need to change permission on some folders on the App server, on R8 it used to be:

Administrator/Administrator
admin/Administrator
root/"rootpass"

now with R9.1.3 when I login with Administrator/"admin password" and get to the

*******************************
Application Server
Warning:Authorised Access Only
*******************************

then type "admin" to get to the administrator operation level it asks for "Service user" when I put in root/"root password" it comes up with incorrect credentials

What Am I missing here ?

Thanks

 

[holdmusic34]

Did you have the three passwords written down?
I document them before i even program them in.
Did you upgrade to R9 first?


I'm part of the problem.

 

[dzajroo]

Yes I wrote them down. You can even reset the linux administrator and linux root through the App server web interface (which I did as well just to be sure).

I can login with linux administrator but for some reason it's not accepting root/"rootpassword" as service user

 

[vztech]

Just to be clear
you logged in as Administrator/Administrator
then admin/Administrator
then root/rootpassword

It's only dialtone!!!

 

[dzajroo]

Logging first with Administrator/"Administratorpassword" -> this works and I can login which gives me below greeting:

*******************************
Application Server
Warning:Authorised Access Only
*******************************

next command is "Admin" (to access administrative tasks) and Enter
system responds "please enter service account"
if I type in root/"rootpassword" or admin/Administrator same result "incorrect credentials" . This is where I'm stuck

 

[vztech]

your service user is Administrator/Administrator password then you can log in as root

It's only dialtone!!!

 

[dzajroo]

Tried that already but not working tried

Admin/Administrator
Administrator/Administrator
root/"rootpassword"

still won't let me in....weird

 

[derfloh]

Must be
Login: Administrator/adminpassword
admin as Service User Administrator and adminpassword
Then root with rootpassword

 

[dzajroo]

Ok so finally figured it out...

- SSH to xxx.xxx.xxx.xxx
- login as: Administrator/Administratorpassword (this is the Linux local Administrator, password can be changed through the App. server web-management as per picture below)
- once logged in type admin -> Service user: Administrator/Administratorpassword (this is actually Administrator account used to login to IP Office and not Linux Administrator account)
- root/rootpassword (this is initially configured during App. server deployment during the installation or can be changed later through App. server web-management as per picture below as well)