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  1. poopiehead

    First line(s) ring forever in a calling group

    I forgot to mention that we want to change the extensions that this group rings when it gets a call.
  2. poopiehead

    First line(s) ring forever in a calling group

    Sorry to revive this thread after such a long time, but I restored an older backup of the system which has the hunt working properly. It uses "Auto Login", but the extensions listed are very different from the ones we normally use. Usually, we use extensions numbered 600 through 660, but the...
  3. poopiehead

    Can't add observers to a Service Observation group

    After I printed out all the groups, I realized that I had been trying in some cases to set an observed member of a group to be the observer of that group. When adding members to a group I thought that any time I wanted to add or remove an extension that I would have to re-enter the whole list...
  4. poopiehead

    Can't add observers to a Service Observation group

    Sorry, I used "line" and "extension" interchangeably. I see what you mean now about tearing down the whole group and starting over, it's just that when I type in the extension I want to use as the observer, sometimes it rejects me with a beep. I have been able to re-do a group with some...
  5. poopiehead

    First line(s) ring forever in a calling group

    I have a problem with one of our calling groups. Normally, it's set to a "Group Ring" style hunt, but it rings endlessly and doesn't go to voicemail (the voicemail box is 600) for some reason. I tried experimenting with it and set it to a "Linear" style and noticed that only the first line will...
  6. poopiehead

    Can't add observers to a Service Observation group

    Telecomboy: I'm just trying to change the observer for a service observation group. SYQUEST: Thank you for the information. Unfortunately the procedure described in that manual is the very one that I am doing. merlinman: Are you talking about an observer for a calling group? I'm just trying to...
  7. poopiehead

    Can't add observers to a Service Observation group

    I'm currently working with a Merlin Magix system, and I seem to run into a problem when I try to add extensions as the observer on a service observation group. When I try to add the extension, the value I typed in is replaced by the value that was there before. I can delete extensions just fine...
  8. poopiehead

    Forwarding one extension to another

    Oh, OK. Thanks. Is there any way that I could have the extension forwarded without having a phone connected to the extension I'm forwarding from?
  9. poopiehead

    Forwarding one extension to another

    Sorry if this is a n00b question, but I'm new to phone systems in general. I'm working on a Merlin Magix system, and I want to forward one extension (ex: extension A) to another (ex: extension B). Would it also be possible for a call forwarded from A to B to also go to B's voicemail instead of...

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