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  1. vtphoneguy

    Recommendation for service vehicle

    I carry a Little Giant knockoff ladder, so it fits fine in the back. I've seen many in this area that use a roof mounted ladder rack for big extension ladders. As I am only 5' 7", I don't have a problem with the seat :) However our taller guys look like they are driving a clown car...The cage...
  2. vtphoneguy

    Recommendation for service vehicle

    We went to the Ford Transit back when they first came out. Not a bad vehicle, decent on gas, has plenty of room for cable, equipment, etc. We also service a fairly rural area, goes through the snow well with good snow tires. It's a bit of a stiff ride and slightly under powered IMHO. I do like...
  3. vtphoneguy

    Avaya D160 call park not working

    What software release are you running?
  4. vtphoneguy

    delayed connection of inbound calls

    Test the lines in front of the IPO with a butt set. Determine if the issue persists with the phone system out of the equation.
  5. vtphoneguy

    Callpilot 100 3.1 still has DTMF issue

    Just a shot in the dark, how about setting up a second Greeting Table/CCR and see if you have same issue?
  6. vtphoneguy

    5000 Huntgroup > voicemail problem

    I second Sarond's suggestion. Build a new CRA, remove the canned greetings and have the Timeout step go to whichever mailbox you need. Have the Recall destination of your HG go to that CRA.
  7. vtphoneguy

    IPO analog trunks echo.

    Have you tested the trunks with a butt set at the TELCO demarc to verify that the echo isn't coming from the CO?
  8. vtphoneguy

    WANTED: fax server suggestions for IP500 installation

    Multitech Fax Finder is a very good choice. I have deployed analog port units on IPO and Mitel platforms with great success and virtually no service issues. Have not tried the SIP trunk integration.
  9. vtphoneguy

    Connecting a Norstar Flash 2 system to a distribution block

    Excellent point Marv. The OP stated the system was working but got moved so I assumed it had already been initialized...of course it could have defaulted...
  10. vtphoneguy

    Connecting a Norstar Flash 2 system to a distribution block

    Verify that you have a working port connected to the Flash. Make sure Set Relocation is turned off Unplug cable from the Flash and plug it into a digital phone If the phone works then plug back into Flash and reboot both the CICS and Flash
  11. vtphoneguy

    Connecting a Norstar Flash 2 system to a distribution block

    The Flash is connected to an unused digital station port.
  12. vtphoneguy

    IPO 4412 display meaning

    Bah....too slow today :)
  13. vtphoneguy

    IPO 4412 display meaning

    It's the number of calls in your Call History
  14. vtphoneguy

    Editing or Changing Nortel R-1, T-1 MICS Systems hunt groups

    You have stated that when calling the company, the greeting says press 1 for sales, 2 for Service, etc....This is CCR. When an incoming caller presses 1, where does the call ring?
  15. vtphoneguy

    Keycodes Required on all sets after 4x16 installed

    Are you connecting the digital sets to the base cabinet or expansion cabinet? The digital licenses are for activating digital station ports on the main cabinet. As exsmogger suggested, power down the system and make sure dip switches on 4x16 are all ON.
  16. vtphoneguy

    Do I have to program a phone into the system before using it?

    More of a "dust cap", wires still require termination
  17. vtphoneguy

    Dead phone cable troubleshooting advice

    Mystery solved!
  18. vtphoneguy

    IP 1120e won't boot up

    Glad to be of assistance.
  19. vtphoneguy

    IP 1120e won't boot up

    No need to change extension of digital set. Just plug it back into the BCM, when it comes on-line press Feature 981. Then instead of entering the password for that particular mailbox, you should see an option on the bottom line of the display that reads OTHR. Press the softkey under OTHR then...
  20. vtphoneguy

    IP 1120e won't boot up

    Is the BCM still on your network? Do you have any Norstar digital phones? Might be less of a headache to just plug one of those back in the BCM.

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