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Thanks IPGuru, That doesn't work, but we are looking at another option.

Hi All, I have a customer that is about to install 20 IP phones on the end of a 10m/10m VPN. The Cisco router has 2 VLANs on the ports on the back, one is on subnet 10.10.10.0 and will be used for SIP trunks, the other three are all data VLANs on 192.168.0.0. This is fine in itself, the...

I have a customer that wants to have a prefix of 0 for an outside line on IPO (Australia). That's fine, but we then have to put the 0 in the directory for speed dialing. This then has the effect of not recognizing the inbound numbers and matching them to the directory numbers/names. Is there a...

Hi Guys, Just wondering if anyone out there has coma across a GOIP 8 GSM unit. Its a multi sim unit that connects to SIP based phone systems. It works well but I have one small issue. If we call a telephone number that has either been disconnected or is invalid we get a busy tone. We need to...

Hi Guys, Just wondering if anyone out there has coma across a GOIP 8 GSM unit. Its a multi sim unit that connects to SIP based phone systems. It works well but I have one small issue. If we call a telephone number that has either been disconnected or is invalid we get a busy tone. We need to...

Probably a really simple one here. I have an IP500v2 at home and I want to install it on my network at home. simple. My home router is a D-Link IP address is 192.168.1.1, 255.255.255.0 IPO Lan 1 192.168.1.100,255.255.255.0. IP route in IPO 0.0.0.0,0.0.0.0,192.168.1.1, LAN 1 When I plug the...

Thanks tlpeter, I have just connected with a 5610 phone and all works well. The tunnel is established and the phone finds the IPO and asks for an ext no. All good. However the 9620 phones just sits on dicover!! using the same tunnel settings as the 5610. Any ideas.

Hi tlpeter, I have the same problem with a Netgear FVX538v2 router. How did you get yours working? The phone builds the tunnel but sticks on dicovering the the IP address of the IPO I have a Netgear client on my laptop, this also builds a tunnel but I cannot ping the router itself, the IPO or...

Thanks tlpeter, I have been trying to use a 'software HTTP server techlogica. I haven't got a server as such. Have you used anything like that at all. If not then I'm afraid it's going back to base...1000klms away!!! By the way, IE8 or 9 is still not running Flash and I have done everything...

But I'm at home and only got a windows 7 machine and I'm using static addressing.

Yeah, I just wanted to sit and listen to a course as well as see the graphics. But it seems I can only manage one or the other.

Thanks hairlessupportmonkey, I have tried this. The problem is I don't know exactly where any of that text needs to go in the file itself, and how it should be inserted. I can see the phone ask for the 96xxupgrade.txt file in my HTTP server but it stops there. The phone then says waiting for...

I have Windows 7 Premium Home. I also have a windows xp machine and it doesn't even display the Lesson content.

While I'm on here. I have been having issues with IE and Google chrome on the Avaya Learning website. IE (v9 B) won't show the graphics and Google won't play sound. Firefox and Safari are the same as IE. Does anybody have a browser that works. By the way, IE has a generic problem with Flash on...

Really struggling to get this to work. The phone doesn't download the 96xxupdate file and just hangs there without moving to the next file. I'm off site ,the phone is with me and I'm trying to set it up as VPN. I can't access the VPN settings so not sure if I can change any of the seetings. The...

Can this only be done from site? I Have a 9620 handset that has previously been connected locally to an IP500v2. I have brought it home but cannot set the VPN settings. I too can see the settings in the phone but cannot change to on. Sorry I have tried changing the settings file but the phone...

Can this only be done from site? I Have a 9620 handset that has previously been connected locally to an IP500v2. I have brought it home but cannot set the VPN settings. I too can see the settings in the phone but cannot change to on.

Thanks KFlounders, I tried the whole number in the sc adn TN, same result. I tried creating a SC of 999 then TN (my mobile) but same. IPO just comes back with Call Rejected. I have seen the trace from the GSM and the digits are being sent. it just appears the GSM doesn't know what to do with...

Hi Guys, Having an issue with a GSM gateway. The IPO 500 v2 is connected to the GSM gateway via an E1 connection (PRI). System Status shows all trunks in service. If we add line appearence keys and dial a mobile then the call works fine. We setup a test short code of #N/Dial/N/10 10 being...

Hi Guys, Just wondering if anyone has had problems with wired Plantronics headsets. We recently 'upgraded' a site from 5410 to 1616 and used the existing headsets with the cross over leads required. The headsets work but volume levels are really weird. Some are low volume some are high. The...