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Has anyone had any real world experience with integrating Ring Central Trunks and the Avaya I. P. Office 11.1.2.2? According to diagrams on both sites (Avaya.com and RinCentral.com) they showing the IPO connected to a router -> Modem -> Internet cloud -> ring Central cloud. Or the other way...

It is my understanding that the old white expansion units would fall under legacy equipment and are not supported (supposed) to work in releases 9.1 and above. I don't have the bulletin any longer, but there's one out there.

Does anyone know what the PEC code is for a BM-32 wall mount unit for 1416 and 1616 telephones? I just can't find it. Looking for 6 mounts. Using the spine connected to the telephone with the telephone mounted doesn't work well, because the spine breaks after a very short peroid.

Finally, a solution! I changed to the ICR "Fallback" vs using the Group -> Fallback -> "Out of Service Destination"(Leaving it at "None") and it all works. Many, thanks to the 3 of you for your suggestions as it made me take a different approach IPOL: Had complete BTN in group SIP tab at the...

I Thought tried this, but it worked for the 5 ring count and sent calls to emergency center. Group out of service function still doesn't work. One more thing for all: When AA is engaged and we push 5 for the Main hunt group, when it's out of service the ICR drops or go dead.

Yes, I've tried both. Both let the phones ring, but neither let's forwarding or fallback work.

Hello, I'm using an Avaya IPO V2 with 11.043 Essential Edition, 40-telephone numbers on 10 SIP trunks, 30 endpoint licenses, 26 1616 telephones and 2 1416 telephones. The system also has 1-Combo and a 1-Phone 8 (the analogue ports are used for door boxes and faxes). Now that I have explained...

I.P. Office 11.04.300 Does anybody have any idea why PLDS licenses will not export or if using original XML file will not load?

Kari’s law goes into effect nationwide next month. I work with Avaya IP Office equipment and would like to know how anyone is handling the new law that has an IPO. My local Sheriff’s department is going to meet with me next week to discuss the correct information that needs to be completed on...

Thank you all for your support, I've decided to rebuild the Configuration file.

Yes, I have tried both (H) Name and Extension, without success. *65 It takes me to the login but after entering the extension# and password# I get "Contact Administrator" and I've also tried to change password to complex w/o success. Tried to switch to Intuity mode and it makes the Hunt Groups...

Also tried building a completely new group (One digit off) and the problem carries over to the new group. I reformatted the SD Card and rebuilt the MU law, uploaded the configuration and again the problem is there. Transferred license through self service portal as of very late last night and...

Critchey, my apologizes! I need new glasses. One added thought: all individual mailboxes work without problem. It's only on the groups VM.

Embedded IP Office mode

Yea, I've tried that too. BTW Avaya IPO 11 won't let one use 123456 or the extension or 6666666.

System Avaya IPO 11.04.01 (System upgraded over the weekend to 11. Everything worked previous to upgrade from 8.1.57.) 1 Combo Card 3 Digital 8 1 PRI Daughter card At present we can't get GROUP voicemail to allow us to log in from an internal extension, we can use the DID number that points to...

Critchey, thanks for the confirmation, that’s what figured.

Customer states they can’t afford the upgrade.

*******First things First******* “I hate basic” My customer has a Avaya I.P. Office V2 500 running 11.04 and they want two A/A’s the first one triggers the second A/A. This is being done because of the overwhelming number of telemarking calls they receive. The problem is the ring delay (found...

T3 or any of the other fine individuals please help. I’m (My customer) is using a Partner R 7.91 system with voice messaging. They would like to track telephone usage via SMDR Card. If you want to read anything other than raw data, you need a CAS software package. The problem is everything...