Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Will old expansion modules upgrade automatically if I swap the 500v2 with a pre upgraded unit

Status
Not open for further replies.

j.flanagan

Technical User
Apr 16, 2019
127
US
I have a customer with an IP500v2 on 9.0 that I will be upgrading this weekend. They currently have 2 combo cards, a phone 2 with PRI card, (3) DIG DCPx30 V2, and an ANALOG POTS16V2. I have enough spare parts to build out their control unit and upgrade it to the right release in my lab. However, I don't have expansion modules to spare. So, my question is, if I upgrade the control unit to 11.0.4 and then on the day of the install, just replace the control unit, will the expansion modules automatically upgrade or will I still have to go through the upgrade wizard and upgrade them manually? These expansion modules are the old off white units. It would save me a bunch of time if I can pre upgrade the control unit and just swap it out the day of the upgrade.
 
It is my understanding that the old white expansion units would fall under legacy equipment and are not supported (supposed) to work in releases 9.1 and above. I don't have the bulletin any longer, but there's one out there.
 
If the modules are V2 then they will work:

3. These IP400 variants are still supported on IP Office Release 9.1 and higher

“Some humans would do anything to see if it was possible to do it.
If you put a large switch in some cave somewhere, with a sign on it saying 'End-of-the-World Switch. PLEASE DO NOT TOUCH'.
The paint wouldn't even have time to dry.”

Terry Pratchet
 
from the product release.
IP400 Trunk and Station Modules supported in IP Office R11.0 FP4:
• Analog trunk 16
• Digital Station V2: 16 and 30 port variants
• Phone V2: 16 and 30 port variants
Mike
 
This is how they show up in manager.

DIG DCPx30 V2

So, I am under the impression that they will work. According to our rep, they will not need to be replaced during the upgrade.

My main questions is whether or not they will upgrade automatically.
 
They will upgrade automatically once connected to the IP Office.
Mike
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top