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fair enough, didn't know that was a problem? Still need find out why it's trying to get back to internal IP when i've not set that anywhere, it must be coming from the remote end of either one-x portal or ipo.

Hi there, I'm having a shocker with this... i've now got it to the point where everything is working but no sound on making a call. When I look at the call details the "Remote" ip it's trying to get to is the internal IP of the phone system, but i'm working external & have put the external DNS...

Thanks tlpeter, Just thought i'd ask as 7 & 2008r2 share the same kernel & aren't really all that much different. Wonder what stops it working? anyway that's for another day... Just thought I could be lazy & not put a new OS on. Garry

Cheers intrigrant, I just do the IT side of things (which turns out is everything with a plug on) i'm going to have a look at that Chronicall, i've not heard it being mentioned around the office. I might just throw 2k8 on, but I sometimes struggle for device drivers & wanted an easy life, but...

Mornin' all, I know CCR & One x Portal should go on a server based OS, But I want to put it on a machine with Windows 7 Pro for demo purposes, it won't be used in a live environment. But i've been told it just won't work, not sure why as 2008R2 & 7 aren't too dissimilar when it comes down to...

This is the link......http://remote.microcare-systems.co.uk/cdr.txt

Just had a look, & there has been so much fiddlin' to get to the answer the audit log doesn't go far enough back, so we can't pin the blame on someone :o)

Goooood Morning all! We've had 2 totally separate customers with faults over the last couple of days, i'll give the setup (both customers are setup the same). Avaya switches with 2 VLANS, 5 for data, 10 for voice. IPO & SIP router in ports set for VLAN10, all other ports are default VLAN5 &...

how do I get a H if the agent doesn't pickup after the AA Ta

Hi there, I'm looking at CDR for a system that has auto attendant, I can see a call coming in cond-code is G, after 3 secs it's transfered to Audix with a cond-code 9, then option 1,2 or 3 is chosen & it goes to an agent, if I hang up before the agent answers then according to CDR it's just the...

Is it going through a firewall? if so what type.

Hi there, This isn't strictly IPOffice, but the numbers will be going on one. Does anybody know of a provider that supplies Andorra numbers? I've tried voiceflex but they say nope. Ta Garry

Cheers, I am suggesting a little bit of wireshark action, it's in london, and i'm in manchester so don't want to nip down myself :o)

Thanks for your reply, have you seen something similar before in the past, I'm convinced it's networking & doing a google search convinces me even more.....

Hi there, We have a customer that has a problem with a remote site (they have 5 in total 1 being the central site with a VM Pro PC) all seem to be fine except this one, the voicemail is set to centralized, when I look at system status voicemail is none, and SCN on the IP trunk is "Not enabled"...

haha, I was just about to post that myself I found it on microsoft forums :o) It's worked for me, and as it's a small office LAN it's not something we really need. Thanks for your help

Cheers for that, it is SBS. I'll have a poke about thanks

Hi there, whenever we run IP Office manager on our network on any PC, it kills the DHCP Server service? If we close manager down then DHCP starts again... Just wondered if anyone had seen this before? Thanks Garry

http://www.tek-tips.com/viewthread.cfm?qid=1464936 DOES THAT HELP ANY?

You will have to enable Attendant vectoring.