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  1. dfed

    ATT Doorphone Controller on IPOffice

    Replacing a Merlin Legend with an IPOffice and want to reuse the ATT doorphone controller as one of the two doors has a strikeplate. Currently the Controller connects to the Legend via a line port. Wanted to do the same with my IPOffice; connecting to a line port and assigning the doorphone...
  2. dfed

    ACS with 5 DoorPhones

    Okay Tommy, thanks for the help.
  3. dfed

    ACS with 5 DoorPhones

    Okay thanks... didn't know hotline could only dial an extension and not a group. Do you see any reason using actual doorphones as analog extensions wouldn't work on the ports?
  4. dfed

    ACS with 5 DoorPhones

    Have a customer who wants 5 doorphones. I know the ACS only allows 2. Am thinking of assigning station ports as hotlines (#603) which would dial a group created in #502. I'd be using real doorphones connected to the station ports, but no actual "doorphone" programming. Anyone see any...
  5. dfed

    Merlin Magix Can't Call England

    Hard to say when exactly this started -- the customer claims they (at one point) were able to call England. IDK if that's true or not, but I'm inclined to believe them. The customer has not recently changed service providers, but that doesn't mean the customer's SP hasn't changed something...
  6. dfed

    Merlin Magix Can't Call England

    Thanks for the responses guys, but none of that worked. Essentially, I'm sending a "+" in front of numbers dialed to country code 44 and I don't know how to get rid of it. Does anyone know how to get rid of the "+"?
  7. dfed

    Merlin Magix Can't Call England

    I've played around with Number Type, Operator, and Type of Number. Bone of them seemed to have an effect on the calls to England. Thanks again for looking at this.
  8. dfed

    Merlin Magix Can't Call England

    A PRI INFORMATION A Slot 5 Switch: 5ESS A System: By line A BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing: A 1 5 CallbyCall By Dial Plan A Channel ID: 23 22 21 20 19 18 17 16 15 14 A...
  9. dfed

    Merlin Magix Can't Call England

    Yes, all the calls go across a PRI. The above is the ARS printout. Thanks for your help, anything you could suggest would be great. This one has me stumped.
  10. dfed

    Merlin Magix Can't Call England

    A AUTOMATIC ROUTE SELECTION A ARS IS: ACTIVE ACCESS CODE: 9 A TABLE 25: Default Toll Output Table A Pool Absorb Other Digits FRL Call type Start Pattern A 1)70-- 00 -------------------- 3 BOTH --:-- A A 2)70-- 00...
  11. dfed

    Merlin Magix Can't Call England

    I have a Magix which can make international calls just fine but it can't make calls to England or any other counrty with a 2 digit country code. Austrailian number 011-613-643-1-5000 works great. British number 011-44-207-05-12928 or 011-44-845-124-9068 won't go. Provider asys there is a "+"...
  12. dfed

    Reviews of the SL1100

    Same cables as the DSX. You can still get them.
  13. dfed

    Reviews of the SL1100

    Can't connect to it once the IP board is installed... not good.
  14. dfed

    Wrong Extension Dialed

    One of my customers has a strange issue -- occasionally when extension 108 is dialed, extension 118 will ring (and even end up in 118's voicemail). The problem exists on both inbound DID calls and internal station to station calls. Also the problem seems to be intermittent. I've verified the...
  15. dfed

    Merlin to IPOffice

    Thanks for the response. Would a standard patch cable work between the two switches or would I need a cross-over? Assuming I'm going directly from the IPO to Legend?
  16. dfed

    Merlin to IPOffice

    Trying to network a Magix to IP Office using a "home-made" point-to-point pri, i.e., the Magix shold be grabbing dialtome from the IP Office. Currently I can make calls fron the IP Office to the Magix, but not from Magix to IPOffice... I also can't make the Magix grab dialtone off the...
  17. dfed

    HELP... DID trunks ring busy

    SYQUEST was right. The provider had busied out the trunks. Thanks guys, for your responses.
  18. dfed

    HELP... DID trunks ring busy

    The service never changed, i.e., the trunks were already working when I got there... no new cross connects, etc...
  19. dfed

    HELP... DID trunks ring busy

    Upgraded an R3 Legend to R7. Afterward my DID trunks began ringing busy (regular busy not fast busy) and ring the same whether the trunks are plugged in or not. I checked the programming, and the DID settings are the same as before the upgrade (TT/rotary, wink/immediate, etc...) I AM able to...
  20. dfed

    Multi-Tech Fax Finder IPO Partner Edition

    Anyone ever set up a FaxFinder on an IPO Partner Edition? I have all the pdfs re: installing it along with a proper IPOffice but the Parter Edition is obviously completely different. I can't create users in IPO-PE and the call routing is pretty basic. The website has nothing on it -- I'm...

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