Search results for query: *

derfloh, I'll take some of that too, lol. ACSS-SME ACIS-SME

Sounds like firewall if they are losing registration. Do you have split DNS where internal FQDN resolves locally to the IPO internal IP? (test it from inside the network, using local IP's to rule out the firewall killing it) What kind of firewall is it traversing from the outside? Also...

I just saw that too. Which is fantastic as I have a few customers and ourselves on it, lol! ACSS-SME ACIS-SME

Hi Friends, I'm curious what you all use for a desktop faxing solution? Either cloud based or stand alone? We used to use FaxFinders but the pricing for their devices has seemed to skyrocket recently. Just wondering if there's something a little more reasonable y'all have been using and having...

These weren't on most of these systems prior to upgrade and certainly were't 100% loss alarms on every call. And customers are complaining of one way audio and dropped calls since the upgrade. I'm about to downgrade one while the ticket is worked to see if that makes said issues go away...

Hi All, I have a few sites I put up to 11.0.4 SP1 for various bug/fix reasons. Most all have been server editions with expansions. On all of these upgrades now the expansions show 100% packet loss in ssa qos alarms for every call and the primaries are not showing that but jitter and round trip...

have you left a message then gone into the folder and see if the wav file is there? ACSS-SME ACIS-SME

Have a * CASS. THAT phone password. lol. You just saved me a bunch of head beating. . . ACSS-SME ACIS-SME

... at least no worries for me! And I'm with you, Guru, easy migration to IPO in the future. I'm already doing all their call routing and AA's through VMPro so I have that going for me and don't feel so bad having VMPro on a SE (with a backup server) not doing anything! ACSS-SME ACIS-SME

Their MWI currently do not work (existing 16xx series sets that we are keeping) and I have set the impression that they won't moving forward and they are fine with that and didn't expect them to. No worries there. ACSS-SME ACIS-SME

I knew that question was coming. . ha! It's what the customer had and is continuing on with. We are migrating from a CM to IPO but keeping existing 3rd party voicemail (office 365). No need to talk about why we should use VMPro and such, you'd be preaching to the choir! ACSS-SME ACIS-SME

Actually I just got this working 2 seconds ago. In my shortcode on the Server Edition: 2300/Dial/2300/99001 I changed to: 2300/Dial/2300SE/99001 Monitor traces it changed the called party on the expansion from the calling extension to the called extension. (I did test on my lab system and...

I did try using VM Pro and for collect did a transfer to 2300 but for the source I just put the called parties extenison, not $TARGET, and that didn't work. Cheers on the Leave action, was planning on that to make the message button work :) ACSS-SME ACIS-SME

Hi, Got a question on shooting voicemail to a 3rd party provider. System currently at 9.1.4. What I have is a Server Edition and an Expansion. All extensions are on the Server Edition. Expansion is linked to 3rd party voicemail via E1 QSIG trunk. I have a shortcode, we will call 2300, that is...

Agreed. People shouldn't be placed on hold for long periods of time anyways but I always enjoy a good challenge. I was also asked if we could just insert a message to interrupt MoH every min or so but I said not without actually manipulating the MoH file. ACSS-SME ACIS-SME

That actually may work well... hmm. Thanks for the idea! ACSS-SME ACIS-SME

Hi All, I'm trying to figure out a way to do breakout options while someone is on hold or park. Ideally it would be nice to have it just like the hunt group and user announcement menus but I believe those are strictly used for incoming calls, not ones placed on hold or park. Systems would be...

I know on 9.1 when defaulting security settings, it does reboot the box. It doesn't warn you but it seems to reboot it. ACSS-SME ACIS-SME

I believe this is fixed in SP2 of 9.1. ACSS-SME ACIS-SME

Thanks! I should say this is for server edition too. I'll try to find a 9.0.5 one I have and test. ACSS-SME ACIS-SME