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sorry U said they where setup as ungarded and they are guarded.

Hi wires are fine, not sure what it is, the lines both bt and virgin one are setup as lopp ungarded. Im sure its something with virgin and the bcm50, like a setting needs to match.

Hello, I have a BCM50 Rel3, we have both BT and Virgin Media analogue lines, for some reason, the virgin media line disconnects randomly. Its only really just happened and BT line is fine. Nothing has been changed. We have checked the line without plugged into bcm and works fine, so something...

thanks for your help. I managed to move the gateway about 5m away and seems to stop it a lot.

Hello, Im all new to the BCM50 Rel 3, so still in learning stages, managed to setup lines and all so not doing to bad, but I want a way to redirect a line calls to a external number, through the line I select and be able to turn it on as and when we need. I basically have 2 analogue lines...

Hello, I have just added a nokia 22 analogue gsm gateway to my analogue trunk, all works fine, calls out and all but we seem to have a bad noise coming through headset, the the humming sound you get when you put your mobile/cell phone to a speaker. So we then thought it was because it was near...

Thanks, can you tell me how to do this please.

Hello, Right I have 2 analogue lines and 1 GSM gateway all working. Line 1 Sales (Where customers call) Line 2 Internal (We call out on this line) GSM Gateway (We dial 07 numbers from this, e.g. mobile phone numbers) I want to be able to only allow 07 numbers to be dialled from GSM Gateway...

Hello, Ive been searching and searching and cannot find why I cannot edit the name in system speed dials using element manager. Just says N/A and cannot click to edit. I can add the telephone numbers ok. Anyone had this problem? Thanks In Advance.

I am trying to setup Call Attendant on our BCM50. I have setup a greeting table with a CCR Menu node. But here is the annoying thing, everytime I dial the main line number before it plays my custom menu node, it says in a default voice presetting "The person you have called is not available"...

Right seems to still not disconnect fully, when a person hangs up when you have them on hold, it doesn't disconnect the line.

When I use loop guarded, the lines do not work, they say not in service.

Thanks for you reply. As Im in the UK, I dont have this option. All I have is Loop unguarded Loop guarded Earth Calling

Hello, Ive finally got my BCM50 working after weeks of struggle and great help from people on here. You people are life savers when it comes to BCM's. Anyway Im not sure if its a setting I need to change. As when call pilot takes the call, whether you leave a message or just hang up, it takes...

Thanks for all replies, I have got it sorted, was beccuase the vendor loaded the SRG keycode and then removed without doing a level 2 reset, once I done this and loaded the keycode licence up all was fine.

It used to be a SRG system, I then went to a nortel vendor and wiped all keycodes off it and reset it, removed the keycodes and then reapplied the new keycodes with analogue lines and digital sets. When you first log in, used to say SRG50 and now says BCM50r2. Any help would be good.

prime line is to I/C, intercom keys are set to 2 on all phones and we cannot edit appearances or add anything here. All phones are saying "not allowed" still and phones will only let us work with telset admin. Please advise. Thanks for all your help so far.

See Images Below: http://img202.imageshack.us/img202/231/33667411.gif http://img444.imageshack.us/img444/1363/bcm503.gif http://img696.imageshack.us/img696/4196/bcm502.gif Im really not sure whats gone wrong.

Yes they are installed

Hello, Im installing a BCM50 rel.3 and seems that each digital set doesnt let any keys to be pressed and when you press intercom says "Not Allowed" Can anyone help me, im sitting here racking my brains. Thanks for your help. Thanks From Bill