Search results for query: *

I tried both of your sugestions but no luck I am just going to delete the tree and recreate it. However I would like to know how to back it up and restore it so I can if\when it happens again. In the documentation (that I could find) I see that I need to install "CallpilotBRU.exe" on my...

after looking into it further it appears that every Menu Promts Recording in the meu shows to not be recorded. (is it possible they have been disassociated with the CCR TREE?) mikepfm - Where do you enable or disable the CCR TREE I dont seem to see that option. atdjr123 - I don't Understand...

We have a norstar Phone System MICS 4.1 S/W WI 0604 With a Call Pilot 150 Mini everything was working fine untill somone tried to update one of the info "nodes" in the CCR Tree then when you would click in the web interface to edit the CCR tree you would see "!@#$CcrNodeListing$#@!" in the...

I currently working on a website for a kiosk. I am wanting to load our twiter website in an I frame but the site has the click jacking defense turned on. So it gives the "This page cannot be displayed in an frame" error page. Since the site is only visited by Kiosks I own. I am looking for...

fireeater: Thanks for the insight that is good to know. and that would make sense as I have 4.1.

OK I got it all figured out thanks for all of the help. Although my DID's start at line number 145 (I dont know if that is a problem as please123 stated it should start at 157)

we supposedly have 3400-3499 (external numners) I am trying to assign a phone with DN 3495 to the external number 3495 I assume this has something to do with line assignment but that was something I do not yet understand. any help on this subject would be greatly appriciated.

Is there a way to Disable a feature on a phone (specifically DND) so that even if someone presses Feature 85 it will not go on DND? I took away the DND button when the phone in our ticket booth kept being put and left on DND. and that worked for for a while. however now someone has figured out...

ptstechnician: unfortunately I inherited the system from someone who does not hang on to documentation very well as the only documentation I have found is for the call center reporting software. Although I have found some documentation online I feel like it is missing a lot of information. as...

We have a need to set up about 4 people that can all answer calls for website support. also I am kind of looking for any sugestions on which course I should go. or any tips. We do have one unused skillset on our call pilot but I am trying trying to figure out how to set this up. without...

once again this forum has delivered thank you guys for the imput.

That is interesting on our system an internal user can call an extension it acts just like an external call dialing them directly. They do get "DO NOT DISTURB" displayed on their LCD when they call the user but it still calls them. (of course it dosen't ring it just flashes on their phone and...

the other thing that I find very strange is that when you are DND you still get the you missed a call chime when a call is forwarded to voicemail. at least in my mind DND should be a function that silences the phone completely you would think a phone that has a button that physically disconects...

Thank you for your help about the prime set. Although I am curious what the other differences between DND and Forward to Voicemail are (assuming you have voice mail set up as the destination for forward no answer) The reason I ask is that I know of at least one annoying difference you cannot...

We are having a slight problem with DND feature on a norstar MICS ver 4.1 When ext 3414 is on DND external calls to thier direct line are forwarded to annouther phone. On that phone the LED Says "DND FORWARD" I am trying to get this to behave normally. IE it would "silently ring" (flash) then...

Thank you for all of your help. I was able to get it set up using 9 with silvers advice. but I never was able to build a new route so instead of using 001 on the following step "Normal: 000 – Change to route built – Show" I used "000" and as far as I can tell it is working. please let me know if...

Show is not a valid option (isnt highlited and dosen't do anything if pressed) To walk you through exactly what I am doing and what I am seening once I am at "Routes" I press show and I get the following ----------------- Show route:___ SCAN LIST ----------------- I type in 001 and it...

The display I get is USE:Pool A with the option "change" even when I change it to Pool B or whatever I still do not get anything else (I get end of list if I hit next) I also have tried the same with route 002 and I get the same thing.

The display I get is USE:Pool A with the option "change" even when I change it to Pool B or whatever I still do not get anything else (I get end of list if I hit next) I also have tried the same with route 002 and I get the same thing

I geuss I did not stress how new to the phone admin stuff I am. although I admit shame on myself for not checking the FAQs first. I found the following guide in the FAQ but I am still not sure on a couple of things. Build a Route Services – Show Ringing Service – Next to Routing Service – Show...