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Hi Guys I think you are missing the point of the forum? which is to help people that have issues. AndyHG seems happy hence the star. I'm happy that I could share a good solution that resolved his issue. Unfortunately I don't have endless time to waste proving you wrong, which isn't the...

Nice input... but I cant recall seeing anything in the Avaya documentation advising that you can have more than one extension range... would that also be unsupported??

I have never seen anything from Avaya advising against 3 and 4 digit numbers with the same leading digit, this is quite normal on phone systems and manager doesn't complain about it in the error list. Anyway first check that the embedded voicemail type is set to intuity mode. This is under...

Hi, We are trying to configure a H.323 trunk between an Avaya CM4 system and a Cisco Call manager 6 system, I've followed the documentation that I can find on this integration however I have one way speech. I can call from the Avaya to Cisco and hear every thing fine on the Avaya phone, the...

Nice one, Thanks dphoneguy24!

Hi All, Just looking to find out if the 1408 has a RJ45 or RJ11 connection on the back to connect it to the ip office. I've only worked with the 16xx series. Thanks again Dave.

Hi, I've checked the permissions and my extension is allowed to forward externally however it doesn't work, I have also tried with the line access code. Is there anything else I can try?

Hi, I'm using an analogue extension on a Hi-path 3750, is there an easy way that I can divert my did number to my mobile. I've had a look on-line and tried *1 1 then my mobile number but when I dial the did number however this doesn't seem to divert. I can dial my mobile number from my desk...

Hi, We are currently using They are on CCR version : 8.0.9.15 IP 500 Version : 8.0.43 We are considering moving the SQL database from the CCR Server (which is using SQL Express edition) to one of our data farm servers, do you see any issues with this or does the SQL database need to be on...

Perfect. This worked a treat! Thanks.

Hi, I've been tasked with making a change to a hipath 3800. (Software version 6). The change seems very simple, I only want to add an extension into an existing hunt group. I have downloaded the config using manager e and made the change however when I try and transfer the config from PC to...

This sounds like a different issue, the issue I had was that the tabs didn't appear on the CCR Server PC. As soon as I re-installed crystal the tabs appeared again on the server. they also worked on other PC's on the network.

Hi jtc22, Did you manage to get this working, I have the same issue.. Thanks.

We had a nightmare with this, Avaya and distribution denied that it was an Avaya issue. I think there is a problem with the CCR install script. Once you have CCR installed and no report tabs being displayed just re-install the crystal report run time and re-boot the server and it should start...

Hi Papapoon, Did you manage to get this working on Windows Server 2008 R2, I've just tried and have the same issues. I cant see the report tabs in the CCR Supervisor? If you didnt manage to get it working what OS did you end up using? Thanks Dave.

Hi, Did you manage to get this working? I have a customer with te same issue on r8 Windows server 2008r2. Thanks Dave.

Another long shot, Have you tried renumbering extension 1000 to extension 0?

Hi, I had to do this a while back, I had to change the dial plan table so that first digit 0 was an extendion rather than attd. You can then either add a vdn 0 and use a vector to route it or just create an station 0 and divert the calls to 1000 with a coverage path. Let me know if you need...

Perfect, Just tried it and it works !!

Hi, I'm using an IP500v2 mainly ISDN trunks however I'm looking for a way to create a caller black list. (I know that it wouldn't be foolproof as the caller could just withhold their cli.) Can this be done? I've had a play around with the incoming call routes and the cli field but it didn't...