Sounds like you may be misssing BMPs for the theme you are using. Turn off the theme.
Or could be corrupt BMPs. Delete all the files/folders in the EGICACHE folder on the fileserver and terms so it will reload fresh.
Create a receipt logo in bitmap (.BMP) form. Do not use multiple colors since the printer only uses black and white hues. Keep the bitmap file as small as possible since the Aloha application software must download (at 9600 BPS) the logo each time it prints a receipt.
To enable the...
The alt x login was taken out in versions 6.4 and higher. There is a way to disable it in lower versions. (You are not PCI compliant if you have the alt x login working)
If the alt x is not working, look in the BIN folder in your ALoha folder on the fileserver. Look for a file named Iberexe.dll...
The alt x is just a "God-mode" login
To pull the system out of redundancy, Login to Aloha Manager, Go to Utilities --> fileserver recovery. Works most of the time. If it doesn't, you can manually pull it out of redundancy but it is a little more involved. You also need to check the terminal...
QSR Technical Support
502.297.0221 Option 6 (8:00 a.m. – 5:00 p.m. EST)
support@qsrautomations.com
i believe you can buy blocks of support time. if its new install i believe you can get free updates and what not. plus sometimes those epics come with jacked up firmware. i have had some that i...
The "hasp key" needs security codes to allow aloha to run. there is no way to bypass. you would have to get the security key codes from their original dealer. The old data may still be on the terminals. Look on the hard drive of the terminals and see if their is an ALOHA directory. If so just...
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