Aloha Buttons

[USofAScott]

One of our stores has an intermittent problem with the display of the FOH screens. It seems that frequently through out the shift different buttons disappear from the display. If you touch the screen where the button should be displayed, the program will operate as if you touched the button (that is not displayed). Additionally some of the time, the buttons will appear but the text will not be displayed.

Most often it is the bar across the top of the menu screens that contains the tables button and on the Functions screen, the labels for Employee, Financial, Quick count, etc did not appear on the large buttons.

Notes. All terminals are running on XP Pro Embedded, BOH is running Win7 Pro,
Most submenus are built in submenus. about 3 are order item panels that we designed. From what i can tell, it is only on the default aloha screens that Aloha draws

 

[USofAScott]

oh, this is 6.4.29 table service. It is a bar with all bartenders using tabs, not tables.

 

[coorsman]

First check memory and drive space on the terminalsof there is no problem With drive and memory space then I'd re-Copy the bmp folder from the server to the terminal.



Cheers,
Coorsman

 

[USofAScott]

Ok, tried both of those. Did notice that someone had turned on themes, so will disable that tomorrow and also delete the contents of the bmp folder and have it create fresh on system refresh. Any other ideas?

 

[shermangfn]

Sounds like you may be misssing BMPs for the theme you are using. Turn off the theme.

Or could be corrupt BMPs. Delete all the files/folders in the EGICACHE folder on the fileserver and terms so it will reload fresh.