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I have just been notified that we are to start supporting some Ascom DCT1900 Business Cordless Telephone Systems. They use the 9p23 handsets. I contacted Ascom support only to find that they no longer support this product as of 12/31/2011. The company that used to work on this is no longer in...

thanks; I had looked in CM 20 to see if there was a feature that could be assigned a code for this; I missed it. I found it now and that cleared the problem. Thanks

I have an NEC IVS system. Almost all exts are Dterms and all work properly except one. When you call this one ext from any other ext, the call comes in on the speaker instead of ringing the phone. I have verified I am dealing with the correct ext#. Verified it's Service Restriction Class for...

I thank everyone for their response. The problem with using another button on the phone (using a virtual line) is that they really didn't want to give up any buttons. What I ended up doing is setting up TAS and assigning a TAS ringing port; connecting that port to a Viking device to generate...

But if I have no option cards and I choose the "Basic" only option, am I getting a complete backup?

thanks for your replies on both posts. I have worked a many phone systems over the past 30+ years and this is the only one I can think of that does not have simple day and night ringing.

The default setting is for Basic/Option. On some sites if I use that option it will backup ok but some sites will get a Time-out error. (there are no option cards). If I do "Option" only I get a sequence error. I am just concerned that if I use "Basic" only that I am getting a complete system...

On IVS2 and IPS when you doe a backup you get options for "Basic", "Basic/Option", "OPtion" etc. What does the "Option" backup?

We have an IPS that has the CO lines as direct line appearance on all phones. A few ring in day mode. I want to set others to ring in night mode. When I try to set 9002 to anything besides the default of 1, I get "Data Error". I also set 08>577 to 0. The manual states that 9002 is for Series...

So, outide of getting Matworx Studio 3.6 is there any other program, say older version of Matworx32 or MAT that I can use to do backups on IVS?

Let me correct my post; I have Matworx Studio 3.0.8. My backups are done via dialup access. I have read some posts that says backups done with versions of Studio prior to 3.6 are not reliable. If this is true, is there another program besides Matworx Studio 3.6 that I can use to backup an IVS?

I work on several NEAXs (IVS, IVS2 and IPS). I use Matworx32 v13 to access them remotely (MOC only on the IVS). I can do backups on the IPS and IVS2 but not the IVS. I also have Matworx Studio ver 8.0 but have seen posts that backups with anything earlier than Studio 3.6 are unreliable. Is...

According to docs I have the AD-8 and VMP-U40 voicemails have built in modems and the default is 663. Doc says it can be changed in Easymade App, page 1, line 8. When I connect, on page one I have items 1-7 and when I do page down, page 2 starts at item 11. I have tried to arrow down and it will...

Someone said they believe the Elite 48 (B48-U10 cabinet) capacity could be expanded. I find nothing in documentation to support this. I have aystem that is less than 48 ports but the only slot left is S7; need to add another ESI8. Can I do anything with this or do I need to go to the IPK?

That sounds like that is what I'm looking for. So if 3576 is set to 15 then there would be no toll restriction applied to calls placed by using a direct line appearance button and 1201 would have no affect on what they could dial?

yes. some phones can dial out, some can't. If I do CM1201>ext>11 on a restricted phone, it is no longer restricted.

Have an IVS2 that has LCR set up and I can mostly see how toll restriction works with that. Problem is they don't dial 9 for LCR. They have direct line appearances on their phones and they press those buttons to dial out. How does TR work in that situation? I get CM 1201, CM 3511, CM 35...

thanks for your responses. I re-dearchived default files and it is working now.

both day and night show "$GR". Could the greeting be corrupted? I put my cursor on that greeting and hit F10 to play it but nothing happened. On other greeting when I did that and did not have a port set for local, it told me set a port to local; this one did not give me that prompt. Where would...

I am using Cosession; where/ how is that set?