Station calls to Elitemail get beep; no prompts

[rosiej]

I have an IPK with VMP-U40 with 6.71 SW. Both were defaulted and reprogrammed. I have not set up outside lines to go to Auto Att yet. When a station places a call to the VM station ext, just get a beep and get no prompting for ID or password. Help!

 

[DrPbx]

You need some sort of a opening main greeting to get the password prompt.

 

[rosiej]

I am using Cosession; where/ how is that set?

 

[NECPBXtech30]

easymade applicaion switch setup page 2 of 6 item 11. the default is $Greeting in both day and night

"However beautiful the strategy, you should occasionally look at the results." Sir Winston Churchill

 

[rosiej]

both day and night show "$GR". Could the greeting be corrupted? I put my cursor on that greeting and hit F10 to play it but nothing happened. On other greeting when I did that and did not have a port set for local, it told me set a port to local; this one did not give me that prompt. Where would that greeting be located?

 

[NECPBXtech30]

Transaction Boxes System ID of Opening box

"However beautiful the strategy, you should occasionally look at the results." Sir Winston Churchill

 

[rosiej]

thanks for your responses. I re-dearchived default files and it is working now.