I had a BCM50 stop working. It was stuck a boot sequence. I tried all the resets and nothing work. So I got a replacement hard drive. Unfortunatly I didnt know what release they were on. When I booted up the hard drive it gave me 3 options, Rel.1,2 or 3. Again I wasnt sure so I went with 1. It...
I have a customer that has a BCM 400 4.0 it was a 3.6 way back in the day but has since been upgraded. On Sunday they had a power outage and when the system came back up there was no voicemail and no access to the system through element manager. I checked the fru tray it has been replaced with...
I have 2 i2004 ip phones with "cable unplugged" message on the display. The phones work just fine. I've tried unplugging the phones as well as deregistering/reregistering the phones with no luck.
Its a BCM 400 4.0 with the latest patches
Any thoughts?
Thank you
Thanks for the responses guys. The problem was on Nortels side they had to adjust the keycodes to match the new box. So they had to take out the upgrade in the keycodes since the box was a 4.0 rel. Once they did that the keycode took. Again thanks
I have a box that is bad. I have a new BCM 400 4.0. I have regenrated the keycodes from the old system for the new system. The box is rejecting the keycodes. The original box was a BCM 400 3.6or7 upgrade to 4.0. Since the boxes dont match in original rel. Is this a problem?
Thank you
After a power outage the BCM 400 I have came back up and is working BUT the voice mail is not as well as the log in page. I've tried a few hard reboots with no luck and have checked the FRU tray. The reason for that was because the 6 center lights on the front of the BCM are continuously...
the programming record off a 1000e. Is this possible? I would like to gather a cut sheet with user name, ext., port number and so on. It would take a long time to have to go through each user to get the info. please advise
thank you
the programming record off a 1000e. Is this possible? I would like to gather a cut sheet with user name, ext., port number and so on. It would take a long time to have to go through each user to get the info. please advise
thank you
I have upgraded my from 1.0 to 3.0. And have loaded the lastest patches. The upgrade and the patches went fine, but now im having an issue with not being able to log into the system through element manager. I have loaded the newest version of EM from the system once the upgrade to place. Another...
thanks a lot for the reponses guys. I probably have that patch some where I'll take a look. If I dont have it ill get back to you tomorrow. Again appreciate the help
Im trying to log into a BCM 200 3.6 or 3.7, not sure. I can hit the system with my browser and see all of the tabs as well as ping the system and the phones are working. When I try and click on any tabs, i.e. Config. It looks like it is going to log in, but the status bar gets stuck at the half...
I attempted a level 2 reset. Now my lights on bcm 50 1.0 are solid yel to solid red to solid red/yel so on and so on. did my reset or attempt to reset ruin bcm. seems to never fully boot.
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