Search results for query: *

telepath, you have the trunks programmed as SUPN = Yes but maybe the CO doesn't have them programmed that way. Call them to have them add that feature to the lines, or better, have them changed to ground start.

Firebird Scrambler, can you advise me which service needs to be assigned to be started by a local admin account? I can't unzip the document you linked. Thanks.

Firebird Scrambler, I tried to open the file you linked but I get the message that is invalid or corrupt. I'm on the road right now but will try to download using another computer next week when I return. Thank you. Quirkafleeg, Thank you as well for responding. I did insure that the SQLUSR_RS...

Calls originate from CM 6, routed to ASM to be routed to other SIP entities. Is it possible to route calls differently depending on the ANI or the IP address of the caller? Specifically, can the ASM route two calls from the same originating CM differently when they call the same number?

Firebird Scrambler, is the procedure you mentioned in the Avaya solutions or in the troubleshooting guide? Thanks.

Also, depending on your T1 configuration, you may also need to turn off auto answer, build target lines, assign the lines to sets, and possibly other programming changes.

Firebird Scrambler, I changed the SQL reporting service to be started by the local admin account. I still had to reset the password after each reboot so I changed it back to the SQLUSR_RS account. Do you have the procedure to correctly make the modification? I may not have done it correctly...

I have installed RCC on a new Windows 7 PC and downloaded call records from the BCM450 R6. The reporting works flawlessly until the host computer needs to be rebooted. After a reboot, the SQL reporting service fails to restart due to a login error. I follow the Avaya 24-step procedure to delete...

Yes, it was the next gen features on Java. Then I had another issue. Some reports would print while others would not because even though it passed the verification utility, when I tried to print historical reports it told me the reporting service was stopped. I tried to start it and got a logon...

OK, replaced the .Net Framework with 2.0 and now have a clean RCC install. Issue now is that when I launch RCC I get the message that the application is blocked by the security settings. The CCRS application will allow me to change any of the setup fields except the password. When I try to enter...

I tried three times to load RCC onto a new Windows 7 PC and each time it failed. The installation completes but the verification utility reports that the report server is not running, and to click here to repair. When I click it asks for the BCM info, and after I input and continue, the final...

Sung Since UCM must interact with components on both the ELAN and TLAN it needs to be routable. The call server NTP is functioning without routing because it is actually syncing to the sig server via the ELAN address. Besides, without routing on your ELAN, even if it worked, troubleshooting...

We discovered that ASM 6.3 has an issue with this and NCSD service has to be restarted after any new NCS proxy users are built or changed. You also should wait 10-15 minutes for replication before restarting the service, even if the SMGR shows replication has completed. A patch is being written...

Does anyone know what Avaya charges to generate a password reset file?

We recently installed a new Avaya CS1000 7.5 with SIP trunks through s Sipera SBC.Calls seem to work fine and voice quality is good but we do have one big problem - calls to several audio conference bridges do not pass dtmf tones, or at least pass them in a format that the bridge can recognize...

I built it all new. I have it working on the SMG sites but not SRG sites.

OK, stumbled through this and got it to work on a SMG. Now I'm trying to get SRG50 sets to redirect to the MO using the Session Mgr as NCS. Anyone else gotten this to work? Thanks.

Does anyone know of a good, concise document that details using session manager to replace NRS for the NCS function? I've found a few documents that gloss over the topic but seem to leave out a lot of details. Thanks.

Firebird, that looks promising but when I try to convert the networking db I get runtime error "9" - subscript out of range. Any ideas? Could it be that I'm using Office 2010 and the utility was written for 2007?

I want to document the outgoing call routing from a CS1k with quite a few SRGs. Do any of you know of forms for this or any downloadable software that would simplify the process? I want to document calls to all NPAs, NXXs, SPNs, and CDP entries. I can always create a spreadsheet but I don't want...