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I'm using an ISDN card in my 81C to provide 512K video conferencing (4 lines 64K each in theory). Suddenly I have a provisioning issue where I can only connect to the far end using 56K per line. This tells me that I have a setting/issue with my ISDN card? I had the local Telco look at the data...

as well, new call indication is set to on and yet the phone still isn't logging incoming calls.

I still do not get call history. I am getting my voicemail indicator and call display but I would like to see my call history. I've checked the settings on the phone and they look correct... yet, when I press Callers I get 0 regardless of how many calls I've received. I also made sure that teh...

I'm a noob so please bear with me: We require more digital telephone licences as we are running low. I understand that licences and TN's are two different issues. There are 16 digital TN's on a digital card but do we also need a card for licences? Is there just a keycode from Nortel that...

I set everything to "new" via gloabal update, after that I delete them all (anything new won't be transmitted to the switch so you won't lose all your locals) then I do a retreive all. Hopefully you don't dial in, depending on how many numbers you have it could take a while. After you do a...

The type of switch I'm using is an 81C and this must be an analog TN as it is connected to a radio.

I would like a TN to auto answer when called. I placed a "phantom number" on this TN so that it can be called but there is a radio CCT on it, not a phone. Is there a way to program this TN with auto answer?

Ya, Good idea, I did that using my M3904 and the lamp came on and off as normal. I know the CP is working as it is the same server for 4 of my other switches and they are fine... although could be a channel I suppose from the server to said switch... MMM As well, this fault didn't occur until...

Nortel 61C system, no users get any kind of VM indication anymore. This includes LPA and stutter tone. Call Piplot is sending the signal to the Mgate card, but the switch isn't sending a signal to the phones...

Why is there a picture of a switch on the ring generator, and some other cards, wiht an "S" beside it?

I have an 81C, seems that everytime after an ini many of my users complain that LPA won't turn off even after logging into the Call Pilot server and deleting their messages... I have to actually go to the phone itself and clear it under the options. However, it only happens to phones that have...

Why is there a picture of a switch on the ring generator cards, and some other cards, with an "S" beside it?

Dealing with a 61C I know where my conference card is located, but I need to know how to query the loop number for the conference TDS card. Is there a way to print how many conference loops already exist in the switch? XCT = 1 - 158 but I can't tell which ones are being used. I'm doing this...

Ya, I see what you are saying now, but we use 9116CW not "LP

Hmmm, interesting, I will look into it, thanks a lot

I use the MCK key, then I go to the frame and listen for the lamp pulse. I find that the switch no longer sending the lpa signal, but the phone still flashes... I unplugged a phone this was happening to for 5 min. plugged it back in and it still flashed. After 30 min. it then stopped flashing...

We just did a fibre upgrade to ur 81C as well as new software on both of our processors. Now, all DC powered call display analog phones, ie, 9116, have their LPA on even when they don't have messages. Anybody ever heard of this?

We just did a fibre upgrade to ur 81C as well as new software on both of our processors. Now, all DC powered call display analog phones, ie, 9116, have their LPA on even when they don't have messages. Anybody ever heard of this?

I'm trying to set-up a message for my ACD before the agents pick-up: ld 23 FRRT 15 FRT 2 FROA Yes As far as I understand these are the only parameters I should have to change in order for my message to come up. When I dial 7715 from any phone my message appears(77 being the switch "access...

FROA will hit any caller before the are routed to the ACD whether the agents are busy or not; this is why this is so confusing...