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Could any one explain how update the firmware on G430 Media Gateway and S8300 Media Server. Which software should i need to use to upload the new firmware.

i would like to configure Intuity Audix Version 1.1 voice mail to email. Kindly advise on the configuraiton part.

IP office is 192.168.48.250 My firewall is 192.168.48.1 and subnet 255.255.248.0

IP Address assigned through External DHCP server. but the system is connected to Head office as well. My firewall (Microsoft 4.TMG) is connected to head office router via internet.

what configuration has to be done in ip office

as our company policy we do not want ip phones to use my firewall address. all these are connected in LAN only. According to my understand IP phones should work without router address. Some where i am doing mistake.

there is no router in place.

we have installed AVAYA IP500 with IP telephony solution. The customer has Fix firewall (Microsoft 4.TMG) when customer disables this fix firewall the phones are going to discovery mode. The fix firewall address is assigned in router address in AVAYA IP Phones. Kindly assist.

I want to use my Apple I POD. Kindly advise.

We have Avaya IP Office one x portal licenses & Mobility features licenses in my system. I would like to use IP Office soft phone using my mobile phone (Apple I POD. Please let me know what do i required to setup one x portal and which model of mobile phones will support.

We have Q-SIG line between Alcatel 4400 and Avaya CM. Now the Alcatel Switch Board is become faulty, can i route all Alcatel Switch board calls to Avaya Switch Board then transfer to Alcatel extensions. Please confirm.

which software i can still. Please suggest

I have Avaya IP Office one x portal licenses & Mobility features licenses in my system. I would like to use one x communicator using my mobile phone (Apple I POD. Please let me know what do i required to setup one x portal and which model of mobile phones will support.

We have Configured the SIP Trunk between SIP Service Provider & AVAYA IP500. We are able to receive/make both incoming and outgoing calls. When we make outgoing long distance calls we are not able to hear the ring back tone. Kindly help

can any one please guide me how to enable meet me conference on Avaya IP 500 system. We have voice mail pro 4 port.

I would like to export the hold music to my val/announcemnt card. Please let me know the programming procedures.

can i upgrade my ip office from version 5.0 to version 6.0

THE CALL IS NOT HITTING THE PBX (IP Office: Supports Unicode, System Locale is eng) 2933497mS PRN: LAW=A PRI=0, BRI=0, ALOG=4, ADSL=0 VCOMP=4, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=3) CALLS=0(TOT=1) 2933718mS RES: Mon 22/3/2010 16:25:48 FreeMem=73417940(1) CMMsg=5 (6)...

yes it is configured in the incoming call route

We have a GSM FCT (Fixed Cellular Terminal) connectec on Avaya IP500 Analog Trunk Port but we are unable to get the incoming call. The call is not hitting the PABX. Same Gadget connected and tested behind the Panasonic Analog Phone and Avaya G250 Media Gateway and able to receive the incoming...