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We are having an issue with Callpilot 5.1, when we try to access Callpilot Reporter it displays the following error “Current version of CallPilot Manager is not supported by CallPilot Server. Please install another version of CallPilot Manager.” Callpilot Sever and Callpilot Reporter have the...

Can we load Callpilot REPORTER on a dedicated virtual server (Windows Server 2008 R2 ENT.)?

Has anybody had any issues with Callpilot Reporter 5.0 running on VMWare Server?

Thank you for your help, this issue has been taken care of. First, password override procedure was performed on ADMIN2 (need 7.5 software for this); password has to be set on what you currently have on UCM. Next, remove Security Domain membership from CS1000. Then, re-establish membership...

Can not log in to the CS1000 via UCM, terminal or through the sig server. We are entering all current passwords that are assigned to the EM, but we are not successfull. We continue getting an error when we try logging in the UCM that says OVL 428 User authentication to CS1000 Call Server...

Thanks guys for all your help... I set the CLS to UNR on the telephone set, it worked like a charm... Thanks again

The CLS on the telephone set is CTD...I am able to dial long distance (ex:91512xxxxxxx+ long distance code), but when I try 751512xxxxxxx I get a fast busy after the #1... I will try changing the CLS to UNR on the telephone set, I will try to see if it works. I will let you know, thanks for the...

It is set as UNR, also i modified the NCOS 1-5... I have this similar set up at a different site and it works properly. Any other suggestions?? DES DSKFX TN 004 1 03 00 VIRTUAL TYPE WAT CDEN 8D CUST 0 XTRK EXUT FWTM NO TIMP 600 BIMP 3COM AUTO_BIMP NO TRK ANLG NCOS 0 RTMB 7 1 NITE...

Why am I getting blocked on a long distance call on a WAT trunk? If I connect to AT&T RJ21 block on my WAT trunk I get dialtone and able to make a long distance call with a 5 digit LD access code. I have built a WAT route, added a trunk member and have cross connected to my WAT trunk. Now if I...

We already tried it like you said, went up to six pauses but no luck. Any idea why?

In what load do I go to check the NCOS for the CHANNEL TN's? Your help will be greatly appreciated.

The NCOS for the Phantom TN is NCOS 6

Is this a CICS or MICS system?

I belive NCOS is set correctly becase when we send a long distance fax on a REGULAR FAX MACHINE it works perfectly. The problem is when we send it via DESKTOP FAX MESSAGING.

We have been messing with the RPL's but no luck. Do you an idea what # to permit or restrict?

We have a CS 1000 (Option 81c) Rls 5.5 and Call Pilot Rls 5.0 with capabilities of desktop fax messaging. How ever locally we can fax but can not exceed 17 pages and if more than 17 pages are sent or received we get a failure error (and keep receiving the same fax multiple times). The other...

Thank you yyrkroon for your expertise, patch 28064 is installed on our switch (option 81c). Any idea why this issue is occurring?

Hey DocVic what number can I call you at???

Is this patch compatible with 5.5 rls software? Soon to be upgraded to 6.0 rls software.

Yes, I did set the beginning and end for the schedule. I pull out a history report on LD 22, and I noticed it lost server connectivity at 01:16:22 on the first CPU switch over. The second CPU switch over was successful but the time switched to 0:16:26. >LD 02 TFC000 .TDST SDST ON FWTM MAR...