We have a CS 1000 (Option 81c) Rls 5.5 and Call Pilot Rls 5.0 with capabilities of desktop fax messaging. How ever locally we can fax but can not exceed 17 pages and if more than 17 pages are sent or received we get a failure error (and keep receiving the same fax multiple times). The other issue is when we try to fax out long distance it does not go through (our company uses long distance code). Call Pilot states to use a p (2 seconds pause) to separate numbers and a # for the pound sign. Does any body have this issue? Your help will be greatly appreciated, below are the PRT’s of the TN and ERR.
The PRT of the PHANTOM TN
DES CHL108
TN 156 0 00 03 PHANTOM
TYPE 500
CDEN 4D
CUST 0
ERL 00000
WRLS NO
DN 8299 0 MARP
CPND
NAME DRO DTM FAX
XPLN 13
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6928
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFD WTA THFD FNA HTA ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHd SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDA CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR MCDD T87D PKCH MPTD
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 4 6928
DATE 19 MAY 2010
This postmaster error is when you try to send a fax long distance
Your message did not reach some or all of the intended recipients
Subject: sending Test Sheet
Date: Wed, 19 May 2010 15:53:50 -0600 (Mountain Daylight Time)
The following recipient(s) could not be reached:
"Unknown" <"FAX=91XXXXXX7502ppxxxxxxx#"@callpilot.xx.xx.xxxx.xx>
Reason: A problem occurred during the transmission of your message. (23)
The PRT of the PHANTOM TN
DES CHL108
TN 156 0 00 03 PHANTOM
TYPE 500
CDEN 4D
CUST 0
ERL 00000
WRLS NO
DN 8299 0 MARP
CPND
NAME DRO DTM FAX
XPLN 13
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6928
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFD WTA THFD FNA HTA ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHd SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDA CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR MCDD T87D PKCH MPTD
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 4 6928
DATE 19 MAY 2010
This postmaster error is when you try to send a fax long distance
Your message did not reach some or all of the intended recipients
Subject: sending Test Sheet
Date: Wed, 19 May 2010 15:53:50 -0600 (Mountain Daylight Time)
The following recipient(s) could not be reached:
"Unknown" <"FAX=91XXXXXX7502ppxxxxxxx#"@callpilot.xx.xx.xxxx.xx>
Reason: A problem occurred during the transmission of your message. (23)