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I try with the shortcode 4xxx but the system says: This conflict whit 4011 Barred , The local extension will override the shortcode

HI, I have an Ip Office 500v2, my extensions numbers are in 3000-3050 and i have 10 agents with extensions 4001-4010, how can i do to restrict the users in range 3XXX dont dial to users with extensions 4XXX. Could You help me please. Regards...

I was reinstall the app. twice but did not improve...

Thanks tcpipV6 a found the problem, i only add the skill to the Avaya CT and it was found without any problem thanks

Yes, a tried with another logins and nothing, but with the same login in another machine it works fine and the both machines has XP SP2, the screen resolution has 1024 x 1024 and i tried with another resolution but dont appear.

Hi everybody, more less 15 agents when they login the Monitor dont display this, we need restart the NICE and when the agents logout is the same case, do you have any idea?. Our agents are IP and the Nice Aplicationes are 8.9, Avaya CT and 1 E1 between NICE and Communication Manager. Regards...

Hi everybody, I´m an issue in evaluator 8.9, in general appear 5 icons under toolbar(Outlook Bar) but in two machines the Recordings icon, and Find Recordings don't appear i already uninstall and re-install and noo, the user has Administrator permissions, some know about this issue, the...

In 5402 digital phones, You can hear in speaker and talk with the handset, test with your phone. Regards..

Hi, I tried transfer calls between analog phones with flash button but only can i put in hold the calls but never transfer, could you help me, I have an IPO 500 4.1(15) Regards...

Hi, everybody, I bought a 1616 onex ip-telephone and configured in Ip office 500 but when an incoming call arrive on the phone's display doesn't appear the caller id, and when a dial an extension or some digit i dont see the dialed digits on the display, the IPO 500 has 4.2(14) firmware and the...

...jeje ...I admit it. I was deceived.. regards.....

Y will try and inform them what the results

Hi, everybody, could you help me, I had 25 ip phones 5602sw, we want use the speaker button and talk with the handset but when i activate the speaker button the mute button is activated automatically and I can not turn it off, how can i configure my ip phone?

Tanks TomMills and TaureanDragon. I set two modules for test according to your comments but I don’t know how can I configure my IP Office so that incoming calls from my trunk group will be answered by my new auto attendant.

My request is the next: 1.- Welcome message then the message --if know the extension number press now if not press 1 for sales , press 2 for support, press 3 for send fax, press 0 to talk with an operator. the message will be repeat 2 times. Tanks for your help

Hi everyone: I need configure an auto attendant, I have an IPO 500 with Voice Mail Pro, Could you help me to know how configure 1 Auto Attendant? Tanks

Tanks Jamie, My configuration was successful

Hi, I’m new, In my company we have an IPO 500 and I have the MANAGER 6.0(14), I am trying to program something restrictions, but I'm very confused, could you help me please. We have 46 extensions, 1 E1 with 30 channels and we need the next restrictions: Extensions 201 to 216 dial to Local...