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the DIS command won't disable pseudo TTY and INI is not an option for my switch (0 downtime). Could i just OUT, then re-add the PTYs? i did notice the config on the non-functional PTY's is different from the PTY I just added and gained access to the switch w/. How would i go about outing the PTY?

hello, having issues logging into my CS1000 via EM. shows "no idle TTY channels available" STAT in ld 37 shows PTY's in ENBL status, which explains why they're not available, but a >who at the command prompt reveals only the main terminal TTY being logged in (so i can't do a FORC logout on the...

so do i need to go in and disable the PTY ports, then try to make a connection?

also, all tty ports are still enabled

hello all! i'm having the same issue, but it just started happening today, so i'm pretty sure the PTY's have been created and my configuration is correct. please help! thanks

thanks for the response. 1754 is an acquired CDN on our CS1000M switch, so the dnb didn't give much info. please see programming for 1754 below: TYPE CDN CUST 0 CDN 1754 FRRT SRRT FROA NO UUI NO MURT CDSQ NO DFDN 8600 NAME NO CMB NO CEIL 2047 OVFL NO TDNS NO RPRT YES AACQ...

hey, just checking back in to see if anyone has something new to add. thanks for the support!

that has already been set from the initial setup. any other ideas?

thanks for your replies. no errors on switch. both lines have dial tone and ring when dialed (two-way talk good). and both lines worked as faxes before our upgrade from the 81C to the 1000M, so i'm assuming their both operating on analog or universal cards (there'd be no DT if they...

CS1000M hybrid VoIP PBX we just recently upgraded to the 1000M platform from an 81C. user says fax stopped working around that time (Oct timeframe). DES FAXSW TN 004 0 01 14 TYPE 500 CDEN 4D CUST 0 ERL 00000 WRLS NO DN 1710 0 MARP CPND NAME FAX MACHINE XPLN 17...

CS1000M hybrid VoIP PBX

hello all, having issues getting this to work. please advise. x1754 is setup as a multimedia messaging SDN in CP Manager. when i try to send a fax to either ext, machine gives off a fax tone for about a minute, then silence...nothing happens! same deal for both phantom sets below. thanks in...

well, i changed cfw from 16 to 11 and a couple other things. basically, i mirrored his set to another agent that can call fwd w/ no problem...atleast i thought i mirrored it!!! i missed the CFXA. i'm pretty sure that's it, thanks!

hi, after upgrading our call pilot and ccm (maybe just a coincidence), user cannot call fwd to outside line. was able to fwd before upgrade. i've tried everything i can think of and i'm stumped! same thing w/ cfw 16 and 11. CS1000M, v5.5, user profile below: DES 70810 TN 052 0 12 09 TYPE...

nope, not in the IDC table. and yes, this was a new phone install. i will contact VzB and see if they can assist. any other input from you guys would still be helpful. thanks!

Here's the latest printout of the set. What exactly is an IDC table? DES LOC TN 004 0 03 02 TYPE 3903 CDEN 8D CTYP XDLC CUST 0 FDN 2000 TGAR 8 LDN NO NCOS 6 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST SCPW CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD MWA LMPN RMMD SMWD AAD IMD...

thanks spunkysus, but yes, all our rollovers are programmed for 5 digits. yyrkroon, this did is definitely part of our count. when you say check w/ telco, do you mean whomever supplies our phone circuits (verizon)?

ex. 1: user is sitting at her desk (m3903 on option 81c), her mom tries to call her from a cell phone, mom gets a busy signal. however, user can make outgoing calls to external numbers. ex. 2: user is sitting at her desk, i try to call her from my desk phone (m3904 on same system) using her...

Hello, I have a user who's getting a busy tone when recieving a call from an external number (i.e. cell phone, home, etc). also tried to dial the full number from an internal line (my desk phone) and you get a msg to the effect of 'this number is not in service'. Any thoughts??? thanks! RWhitt

Done. thanks again