Search results for query: *

Thanks all I looked at the unit in the rack from the back and it says IP OFFICE 500 on the sticker. It also has a CF card slot and no SD slot. So I am assuming its the original V1. Does anyone know if this will still support V8 of the IP Office software? I know the new IP Pro Voicemail card is...

Its the IP OFFICE 500 sorry [dazed]

Can anyone please tell me if there is a simple way to find out if the IP OFFICE is V2 or not? I looked in IP Office Manager but I am not sure where I should be looking. Thanks

I think I have an older backup of the .mdb , but I didn't do a recent one. Thats my mistake. Even though the document said you didn't have to do it anymore, I should have done it anyway. has anyone used the AutoBackup on a schedule with the new version..

Hello all, I did my first Version 7 update from version 4.2 last night. I read in the installation guide that you simply put in Cd and click run. once it ask to update to Version 7 you click yes and let her go. The first time I did this I had no errors on install but then when I tried to open...

Thanks everyone, So I have to make sure the user pushes the button in the morning if they Force Night Service the day before. I was hoping the TIme Profile would some how override or reset the button status the following Day. Oh well, I guess I will have to put it on a few peoples phones...

I have programmed a button for a users phone that sets a hunt group to night service and falls back to a hunt group with a night ringer in it.I have also applied a Time Profile for the same hunt group to automaticly put it into Night Service. Everything works perfectly. My Question is, if I...

I had a delay problem at a site installed by another user, it delayed on the digits displayed on the phone and the redial said incompatible . It ended up being a problem with the Dialing out 9 prefix. I found that when the line group ID was set to the default group 0 the calls where very...

well I designed call flow is designed so that sales reps can call in and turn it on or off by going through their own voicemail collect call flow. So the CLI does me no good when the users are at there own extension. Plus if they are in the office they can just use the twinning button on their...

so $CLI will work even if I call from an outside line and go through voicemail collect?

aarenot, you can change the default start points,but not everone of my users extensions have mobile twinning. Plus in order to use the module with any user you need to use a variable for that users extension. and seeing as we determined there is no system variable for current callers extension...

Kyle, I was able to do it by adding a Generic action in the Collect call flow for each user. Then I set a Save:ext# and a go to the module. Then in the module I followed the example above and but replaced the extension number in the CFG: with $SAV and it enables and disables twinning. I put...

Kevin, that could work but I have it set so that the call flow starts when the user logs into the IP Office voicemail system. This way they have to enter their extension and password. I want to point the User->username->Collect flow to the Twinning module. so if I collect voicemail remotely...

This is very similar to my setup, but in this example its for a user with extension 203. Is there a variable that could be used in place of "203" so that this module could be used by other extension, ie ext 203, 204 ,205 etc.. without creating a separate module for each extension... thanks

I have created a call flow for one user that enables and disables Mobile Twinning or collects voicemail through a menu prompt in the users Collect Call Flow. This is working with out problems. I would like to copy this setup to other users who have a twinning license. Is there any examples or...

I personally prefer the Extreme Networks switches to the Cisco. Cisco is good too but I found the configuration easier with the Extremes. Also with Extremes Epicenter software you can communicate with the IP Office. If you are only needing 10/100 look at the Summit X250e-24p or -48p, its new XOS...

Ok thanks everyone, I guess I will get them to rephrase there greetings to enter zero sooner. Cheers!

I have Voicemail Pro Intuity Mode installed. I have setup the Breakout 0 in each users settings in Manager to go to a operator hunt group. When I test this I can press 0 and it will ring the operators but it will only work while the greeting is playing. Once you hear the beep to leave a message...

Thanks, everyone got it all working using the overflow hunt group method and setting up a leave start point in VM Pro. Also added a time profile for night service fail over. Works great. Thanks again for all your help, much appreciated!! Cheers!

Yes Voicemail Pro. One greeting is all I want, how do I create a leave point for the huntgroup? thanks