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I have done a few searches and talked with tech support but can't find the issue. I have installed One-X portal on a Windows 2008 R2 server with Voicemail Pro. I followed the doc and heave everything set up. The IT department supposedly has all the ports needed opened up on the firewall. I can...

Does anyone know of any documentation showing how to connect a 9620 VPN phone back to CM using a Sonicwall firewall? I've been searching but have come up short. The only docs i seem to find are the Sonicwall Site to Site VPN but i'm trying to use the 9620's built in VPN client. Any info is...

On your second URI, you want to select the registration. I see you have selected none.

Has anything network wise been added recently? Firewall, Router, etc...?

lol. I thought with the 500V2 you are supposed to do a soft shut down. Something to do with the SD cards?

What Model?

Create 2 URI's. First URI. Fill out the Local, Contact, and Diplay Name fields with either the number you want everyone to outpulse or select "Use User Data" if you want to control the outbound number via handset. Via:NONE Local URI: 9545551212 Contact: 9545551212 Display Name:9545551212...

Not it. I thought that was going to be the solve all but it didn't work. Any other thoughts?

Also, make sure you are opening an offline config using the .cfg file and then going to File-->Offline--->Send Configuration

Administrator with a capital A for the username and password. username: Administrator Password: Administrator also try username: Administrator password: password

We have Networked a release 4 IPO with a CM 5.2 via H.323 line and followed the Avaya supplied doc to a T. My IP routes and shortcodes are correct. We can get the calls to go through and connect but we don't have any audio on either end. We verified codecs were correct at each end and the...

I can answer a few things for you but not all. Yes, the second site will need adequate Voicemail ports licensed, SCN channels, and PRI or SIP channels if using one of these. What is supplying your DHCP? Uncheck "Auto-Create Ext" You also need to set up IIS with SMTP transfer on both VM...

I have followed the Global Tech Tip 190 that Avaya puts out for the IPSEC tunnel but that's all Avaya gives you. Does any have a document or quick explanation for the NAT policy, Firewall rules, and anything else needed on the Sonicwall side? It would have been nice if they gave you the complete...

Correct, you are describing a Release 6 application. For the release your on, you don't need IP Endpoint licenses but you do need to license the VCM channels accordingly. In pre release 6, you license the VCM channels. In Release 6+, you license the IP Endpoints.