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  1. Karlos349

    Phones not Responding and Error Codes on MICS

    It was on a T7316e and M7310. What does the "attached set denied request for a B-channel" error actually mean to me? Does it mean the phones themselves are faulty or might it be some sort of connection problem? (Wiring, bad punch down, bad drop?) It hasn't happened at all since then, which is...
  2. Karlos349

    Phones not Responding and Error Codes on MICS

    Sorry I was out of town for the later part of last week and the weekend. I checked and all the extensions are in the 1XX range. The one is on Port 126. Thanks again guys.
  3. Karlos349

    Phones not Responding and Error Codes on MICS

    The version is: SP: 30DEC04 NAT I'm not sure about the station module... but i'm going to say no? (Sorry I'm new to Nortel) What's the best way to tell? We do have a 0x16 Fiber module though. Neither person can hear anything, but when you talk into the mouth piece you can hear it amplified...
  4. Karlos349

    Phones not Responding and Error Codes on MICS

    From what I can tell it's a 7.0
  5. Karlos349

    MOH RCA Cable

    We have a computer hooked into our hold music with a play list in startup. It's on a UPS as well, but if the power goes out or it restarts the playlist automatically starts from the Statup Menu. Plus I can control the music remotely, which is a plus. :) I was working on a project for a whle to...
  6. Karlos349

    Phones not Responding and Error Codes on MICS

    Sorry my mistake, S/W ver 7.0 as far as I know. Is there a way I can double check though? I found reference to Ver. 3 somewhere in the config menu but I am almost positive it's 7. Thanks.
  7. Karlos349

    Phones not Responding and Error Codes on MICS

    Sorry forgot to add... The error code "EVT247" from my research is: "247 An invalid channel related event was received." Which I don't understand. :p But I can't find anything about the "EVT 695" Thanks again,
  8. Karlos349

    Phones not Responding and Error Codes on MICS

    We have a Nortel MICS with 12 analog business lines and around 25 handsets (M7310 and T7316e). Yesterday we had several strange events occur. First I plugged in a T7316e phone. the phone booted up fine, and all the buttons worked but there was no sound through the headset or speaker. I hit F805...
  9. Karlos349

    Auto Attendent needs to 0 to oper

    And make sure the Adnt. ext is set to your operators extension (Or use a hunt group to ring several phones)
  10. Karlos349

    CCR Through dial

    You could try enabling bilingual support and using the alternate languages. At least then you would only have to create 1 main CCR table.
  11. Karlos349

    CALLPILOT100 .vbk audio format

    That's what I thought too. I have release 3 and there's no link on the home page.
  12. Karlos349

    Call Pilot 100

    Thanks for your replies, I'm going to contact our vendor and push them for a CD.
  13. Karlos349

    Call Pilot 100

    I stumbled across this thread with a similar problem (hope you don't mind). My CP came pre-loaded with English and Mandarin (great) but the vendor did't provide a CD. They claim none of the CP they sell ever come with CDs. Is this possible? Can i download the contents of the CD from anywhere?
  14. Karlos349

    CallPilot Upgrade

    I'm actually curious on this too, I haven't been able to find any good details about this online. Any one know of any good step by step guides?
  15. Karlos349

    CCR Through dial

    Do you have "Bilingual" enabled under system properties?
  16. Karlos349

    CALLPILOT100 .vbk audio format

    I'm having a similar issue.... but this may be a stupid question. We have a Call Pilot 100 but there is no button to download the Call Pilot Player (I think it's an older version). As well it didn't come with a CD like I've heard it should have. I called our supplier and they said they have...

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