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  1. Saywhat39

    Hot swapping SLM8 module

    Yes you can hot swap all of the cards on the 5000 system except the processor module.
  2. Saywhat39

    Best way to access a 3300 from the internet.

    I think you still experience some 1 way audio conditions. The Mitel MBG (Teleworker) application has greatly reduced in price and would be a good solution for you. For a good SIP client I would look at www.counterpath.com
  3. Saywhat39

    Mitel 3300 - Allowing Incoming calls from third party SIP Server

    I do not see them on the certified SIP interop list. Are you on MCD4.0?
  4. Saywhat39

    SDK/Mitai - approach to allow calls from desktop

    You have multiple options if you are have a Mitel 3300. If you are running on an SX-2000 then are limited. Depending on the application UCA might work but be careful as it doesn't have full TAPI support. Mitel calls it talk to TAPI and many applications cannot open the driver.
  5. Saywhat39

    Mobile Extension - Passing CLID

    This typically is a carrier issue. Can you manipulate digits with no issue such as pulsing your DID #? If that works just fine I might be able to point you at a couple different areas.
  6. Saywhat39

    UC Advanced - Client goes offline

    Are you refering to UCA3.0 or 2.0? How exactly is it showing off line, the chat? I have installed several customers on the 3.0 without any issues. Is the client trying to connect via IP address or FQDN? I prefer FQDN.
  7. Saywhat39

    Teleworker Softphone... on a MAC!???

    Try CounterPath X-Lite. I believe the have a softphone for Windows, Linux,and MAC.
  8. Saywhat39

    Teleworker Softphone... on a MAC!???

    I suggest using a SIP softphone. You will not get the YA functionality but at least you can use the softphone portion.
  9. Saywhat39

    Call Center - call recording

    Your best bet is to record on the trunk side. Oaisys is releasing their Mitai integration here in the next month. It is a very cost effective solution with a lot of functionality. The issue of course will be the resiliency. First off I would recommend that you upgrade to a 3300MXe redundant...
  10. Saywhat39

    Phone software on a Mitel 3300 in combination with Vista

    Are you using any PrairieFyre software? If so version 5.4 is coming out 4-15 and includes Vista support and a rework of the screenpop capability.
  11. Saywhat39

    5550 Console problems

    I am a little confused by your configuration as well. Using two nic's on a 5550 console is something we do quite often though and never have any issues. Many customers want to have their networks completely seperate. The statement that bribob made is accurate that the phone system subnet must be...
  12. Saywhat39

    3300 and SIP Mobile Phone

    Have you checked out Microsoft OCS 2007 and it's SIP phone devices. There is a nice integration with the 3300, Exchange 2007 and OCS.

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