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  1. alchemist777

    NS1000 V8.03 Build-in Automatic Paging

    Hi, We need to broadcast a pre-recorded OGM to a full conference group of SIP speakers on the user's demand. I'm trying to setup the Build-in Automatic Paging paging feature of the system. The only doc I can find on it is the Summery Rev1.2 October 2019 which advises a feature code of...
  2. alchemist777

    V7 (23) IP500V2 1616 stuck with just "feature" and "buttons" on the display

    tlPeter, your a star.. my answer was going to be "of course always" but I thought I would check and it appears they have no keys programmed at all! ... Customer messing with Manager again. TY Independent Engineer Avaya IP Office - ACSS, Panasonic and Samsung PBX's
  3. alchemist777

    V7 (23) IP500V2 1616 stuck with just "feature" and "buttons" on the display

    Hi, Sure its a quick for somebody... Very intermittently these 1616 handsets will only display "feature" and "buttons" and not the usual extension number, date and time, this also stops any feature keys down the right hand side working. The phone can still more calls. Over the phone we have...
  4. alchemist777

    Choppy Voicemail and SIP trunks

    yes, We had the same thing took around 3 months, lots of site visits, kit swap-outs - Gamma has an issue with their old exchange platform and choppy vm messages Independent Engineer Avaya IP Office - ACSS, Panasonic and Samsung PBX's
  5. alchemist777

    Happy Belated 10th birthday IP Office

    Nice post Gents! I've found my earliest tech spec from 14th January 2002 issue 2, I still have all the old Admin VM pro and PM software zips even when VM pro was free with the Alchemy. There was more to learn more about "what not to do" then what it could do! I've definitely bricked a few in...
  6. alchemist777

    NCP VLAN IP Phones with H.323 trunk

    Hi thanks for reading - I need a bit of advice as a customer is setting up a vlan network with IP Extns and a IP trunk out to OZ via VPN. I need to send requirements for the set-up of their new Cisco switch's. The voice VLAN is 10 Do I need to request a trunked (tagged to vlan10 with access to...
  7. alchemist777

    One-X for Iphone?

    thanks guys (star for Bas1234) iphone media5 transferring IPO V5(20)...Done. Now for the 3g network! Independent Engineer Avaya IP Office - ACSS, Panasonic and Samsung PBX's
  8. alchemist777

    Contactstore calls incoming DDI searching

    yes the calls can be recorded from at DDI level but Contactstore seems to only search via the extn, group or CLI. The AA has 4 different options/groups with 30 extns involved the customer just wants to hear and see a list of the calls on one incoming DDI. I've tried bouncing the DDI off a user...
  9. alchemist777

    Contactstore calls incoming DDI searching

    Hello, My customer has advertised a new DDI number pointing to their VMPro AA via a hunt group with a member forwarded to a shortcode routing to AA. They would like to listen to the new customers incoming calls from the new advert. Does anyone know any tricks or cheats so we search for these...
  10. alchemist777

    Choppy voicemail pro messages - SIP lines V7.23

    thread940-1647476 Hi and thanks in advance if you can help.. We have an ongoing problem with choppy incoming SIP vm messages, intermittently with about 10% of messages the speech is unrecognisably choppy. Our SIP provider Gamma has been helpful changing and upgrading the Cisco router...
  11. alchemist777

    Forward calls from a specific Extension

    couldn't you use a user shortcode to dial... in 201's user shortcode; 202 Dial 918002521234 0 just a thought. Avaya ACSS APSS
  12. alchemist777

    CCR, VMPro, Contactstore & One-X-Portal on the same Server?

    very helpful! thanks very much everybody. Avaya ACSS APSS
  13. alchemist777

    CCR, VMPro, Contactstore & One-X-Portal on the same Server?

    Is it possible? and supported by Avaya? Any help or experience would be greatly appreciated. Avaya ACSS APSS
  14. alchemist777

    Can only receive 7 calls at a time on SIP

    Hi Jon, thats not good for business, faulty hardware? try swaping the VCM card. Jon
  15. alchemist777

    3.1 15 Phone Manager

    I've got it!! yours for a pint! CCV
  16. alchemist777

    OAK Billing Software

    customised costing tables need to be writen by Oak to show the correct call costs on reports.
  17. alchemist777

    OAK Billing Software

    you need to make sure "borland socket" thingy is running in default configuration and the licencing server address IS your local IP....its not an easy trial to set up! Oak, Avaya, Panasonic and Samsung Telecoms Consultant 0800 970 94 24

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