Found a few threads on this whilst attempting to troubleshoot but they were all from around 6.0/6.1 and didn't have any replies.
I've got a system that's experiencing choppy voicemail. The first 5-6 seconds are crystal and then they fall apart. The longer the voicemail, the worse it gets. It's driving me mental.
IPO is a V2 on 8.0(43) VM is 8.0(1011).
Been through the normal procedures. Reinstalled VM Pro. Moved VM Pro to a different box. Turned the embedded voicemail on just for shits and giggles. In every instance the messages fall apart after a while, but only for calls on the SIP trunks. They've got some ISDN2 as backup trunks and calls to voicemail over those are fine.
So it's something to do with their Gamma trunks. But only when voicemail is involved. They've never reported any voice issues on calls (and i've spent enough time on the phone to them about this to have spotted any issues).
We're putting another SIP trunk from a different provider in, just to see what happens with that. But thoughts welcome.
APSS/ACIS/ACSS-SME
not arrogant, just succinct.
I've got a system that's experiencing choppy voicemail. The first 5-6 seconds are crystal and then they fall apart. The longer the voicemail, the worse it gets. It's driving me mental.
IPO is a V2 on 8.0(43) VM is 8.0(1011).
Been through the normal procedures. Reinstalled VM Pro. Moved VM Pro to a different box. Turned the embedded voicemail on just for shits and giggles. In every instance the messages fall apart after a while, but only for calls on the SIP trunks. They've got some ISDN2 as backup trunks and calls to voicemail over those are fine.
So it's something to do with their Gamma trunks. But only when voicemail is involved. They've never reported any voice issues on calls (and i've spent enough time on the phone to them about this to have spotted any issues).
We're putting another SIP trunk from a different provider in, just to see what happens with that. But thoughts welcome.
APSS/ACIS/ACSS-SME
not arrogant, just succinct.